Fairfield Inn & Suites Fort Worth/Fossil Creek - Fort Vertas

I've stayed here a few times over the past several years. Never had a problem until this stay. If it weren't for the great personality of the breakfast worker, Maria, I wouldn't even bother giving a review, because it wouldn't be worth it. Maria is great! She's genuine & I believe she can make anyone feel like they are a part of a family when away from […] home. LOVE HER! Now, the housekeeping staff, two in particular, made me believe they really didn't want to do their job nor wanted me to be there. I love tipping if I'm treated well, but NOT THIS TIME. The 2 housekeepers were rude & disrespectful. On top of that, they didn't CLEAN WELL. My room was nasty. Hidden with nastiness too. I'm a mom of 5, so I'm an automatic super sleuth when it comes to unclean rooms. My trip was already stress filled, so I had to rush through my days & missed some things that I didn't think I would have to be concerned with upon my initial stay on the first day. I missed it, but when I found it, I expected it to be cleaned immediately & with the highest level of respect since they truly dropped the ball on doing their job. They shouldn't be fired or harshly reprimanded, but TRAINED in cleaniness & hospitality.... A LOT better. Get Maria to train them!!! Skaityti daugiau

Tikras „Hotels.com“ svečio atsiliepimas

Just fine, loop 820 was a mess.

Tikras „Hotels.com“ svečio atsiliepimas

nice facility, lots of breakfast options, clean and neat rooms. Loop 820 construction a total mess, but alternate route to downtown via Beach to Belknap worked out just fine!

Tikras „Hotels.com“ svečio atsiliepimas

Lots of highway construction hinders access but once this is done will have wonderful access to Ft. Worth and Stockyards. Also a bit noisy from the train whistles and trucks. Very nice people running the inn. Understand it is fixing to be renovated. They even thru in a free cocktail hour (beer & wine).

Tikras „Hotels.com“ svečio atsiliepimas

I will be going back

Tikras „Hotels.com“ svečio atsiliepimas

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Tikras „Hotels.com“ svečio atsiliepimas

bed was comfortable sheets clean and nice

Tikras „Hotels.com“ svečio atsiliepimas

The staff was friendly and nice. Took longer to arrive due to construction. Indoor pool was ok, no Jacuzzi as pictured on hotel.com.

Tikras „Hotels.com“ svečio atsiliepimas

Lots of construction blocking hotel! After contacting the hotel, the lady at the front desk gave awesome directions rerouting me around the huge mess. Very grateful in Fort Worth traffic!

Tikras „Hotels.com“ svečio atsiliepimas

Not excellent but good. Sink needed repair and no hot foods at breakfast but all in all good

Tikras „Hotels.com“ svečio atsiliepimas

We booked this hotel based on ratings on Hotels.com. Were not disappointed. Staff were very friendly and helpful. Room was clean and comfortable. Pool and hot tub were perfect temperature and convenient to use. The only very minor down side was the Internet service provided. You have to log back in every 24 hours. It's a minor nuisance, but a little […] irritating just the same. Breakfast was good, though if you get there late a lot of items are gone so you get what's left. Definitely recommend this place. Skaityti daugiau

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Tikras „Hotels.com“ svečio atsiliepimas

The Hotel was great, the staff was friendly, the room was awesome... It was just right in the middle of road construction and someone not familiar with the area finds themselves driving in circles to get to it...

Tikras „Hotels.com“ svečio atsiliepimas

We checked in and it said free gift with booking the lady at the desk had no idea what I was talking about. Nice and secure lobby with indoor pool that was nice clean rooms. Only thing was is that I overheard some staff arguing with each other but I see that at alot of places and I don't get it very unprofessional.

Tikras „Hotels.com“ svečio atsiliepimas

Great place to stay in north part of Fort Worth.

Tikras „Hotels.com“ svečio atsiliepimas

Morning we were leaving maid came in for maid service to clean the room at 9am we were not up yet and check out is noon??? Why? Very nice place to stay and close to our family so we stay there three or four times a year.

Tikras „Hotels.com“ svečio atsiliepimas

Average room, very helpfull desk clerk, indoor pool a bit on the cold side. Typical breakfast, not too far to Cowboy Stadium. There was road construction which made it difficult to get to. Go Steelers!

Tikras „Hotels.com“ svečio atsiliepimas

Loved our stay at the hotel.....room was extremely clean....bed was super comfortabel...hotel staff very friendly.....breakfast bar was clean and plenty of food to eat..loved the layout of the room...even though there is construction infront of the hotel it was quiet..even on black friday....i will stay here again...and recommend friends to stay there....thanks […] for a great stay. Skaityti daugiau

Tikras „Hotels.com“ svečio atsiliepimas

Enjoyed our hotel stay; breakfast was filling and better than others we've had. Rooms were comfortable. Location was a bit hard to get to with construction. A 1L bottle of water was $2.50- didn't realize until I cracked the seal. Other than that- had a great stay; price was right.

Tikras „Hotels.com“ svečio atsiliepimas

Due to no fault of hotel, road construction caused issues initially but once found way in and out, ok. The hotel personnel were very friendly and courteous. Bed better than most I've seen.

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Tikras „Hotels.com“ svečio atsiliepimas

Every thing was fine. Do wish the breakfast had eggs or biscuits&gravy.

Tikras „Hotels.com“ svečio atsiliepimas

Very satisfied with the hotel and location. Lots of nearby resteraunts. There is currently a lot of construction on the freeway so there is no access from the freeway service road. That made it a little difficult the first night, but after that we managed. 11/05/12.

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Tikras „Hotels.com“ svečio atsiliepimas

The only down sides were elevator was a little on the warm side and waited several hours for one of the luggage carts. We finally just carried the stuff down and out ourselves.

Tikras „Hotels.com“ svečio atsiliepimas

Very basic hotel..one of the weakest Faifield Inns we have ever stayed at.

Tikras „Hotels.com“ svečio atsiliepimas

The pool water was sparkling clean without being overchlorinated; very nice to have it indoors; breakfast was not as good as other Mariotts; make it yourself waffles were delicious but the bagels were stale; the eggs were ok, none of the usual cheese; none of the usual bacon or sausage choice but you could heat up a jimmy dean breakfast biscuit in the […] microwave and it was good. The workout room was clean and the equipment was in good working order. The desk was understaffed and you had to wait for someone to realize you were there, but the staff was really courteous and helpful. Skaityti daugiau

Tikras „Hotels.com“ svečio atsiliepimas

Good breakfast, close to downtown ft worth, and stockyard.

Tikras „Hotels.com“ svečio atsiliepimas

Our stay was for one night, very comfortable and quiet. No surrounding scenes were nearby but it was close to the freeway. Cleanliness of room and hotel was great. Only thing I would have wanted to have that we didn't have in our room was a mini fridge. With the heat in Texas, we bought drinks but had nowhere cool to keep them but next to our AC un […] it. Skaityti daugiau

Tikras „Hotels.com“ svečio atsiliepimas

Room was clean and comfortable. Great high-speed Internet access. Breakfast was plentiful and free!

Tikras „Hotels.com“ svečio atsiliepimas

Love the little treat bag (water & snack) upon arrival. Very friendly staff.

Tikras „Hotels.com“ svečio atsiliepimas

The hotel was pretty nice overall. The only complaint we had was that our room was right next to the elevator on the 3rd floor and we heard it hum each use as well as the cables creaking. My mother and I were too tired to care after having driven all night and all day. The breakfast was awesome! The location was very convenient for me. The room was […] clean and the beds were very comfortable. Each bed had 4 pillows!!! I will have to return to the city on ocassion and we stay here again. Skaityti daugiau

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Tikras „Hotels.com“ svečio atsiliepimas

was disappointed that no refrigerator was in the rooms, when that was the first thing I check when I booked the room. Also since the race was there this weekend as to why we stayed, parking lot had very few spaces to park in. The continental breakfast was ok. For the price and what we received we will not stay again.

Tikras „Hotels.com“ svečio atsiliepimas

Hot tub was out of order

Tikras „Hotels.com“ svečio atsiliepimas

The staff present seemed overworked in this reviewers opinion. Rooms were adequate. Too few extra outlets in today's world. The Tv was in poor condition.

Tikri „Expedia“ svečių atsiliepimai

The motel needs some updating. There were cracks in the sink that had black stains and the tiling around the hot tub also showed mildew. The hand rail to the hot tub has been broken and needs repair. The beds are extremely comfortable and the motel is quiet. It sits next to interstate 820, but the room was very quiet. I did not hear the traffic.

Tikras „Hotels.com“ svečio atsiliepimas

Aaron at the front desk was very hospitable and just a nice guy. He went over and beyond the call to assist me with directions and suggestions of places to take clients..

Tikras „Hotels.com“ svečio atsiliepimas

Location to plan activities was great. Easy on and off highways even with major construction going on in the area. Hotel staff was friendly and very helpful. Have stayed there before and will stay again.

Tikri „Expedia“ svečių atsiliepimai

I love Fairfield Inn's by Marriott. You can never fail. Love them

Tikras „Hotels.com“ svečio atsiliepimas

I stayed for one night on 2/16/12 and my room was very comfortable and clean. I didn't have time to try the breakfast because I was running late but the dining room was full. Free breakfast is alwasys good. There is construction on 820 and it seemed to go on all night so the noise was annoying.

Tikras „Hotels.com“ svečio atsiliepimas

Little high on price but overall great stay

Tikras „Hotels.com“ svečio atsiliepimas

Even with the construction everything was easy to get to and we have family in the area. Someone needs to check the hot tub temp was 108 so we could not use it. The hostess said it close at 8 but the sign said 11 please inform employees on proper hours for tub and pool and how to check the temp. this person was clueless. Thanks

Tikras „Hotels.com“ svečio atsiliepimas

The hotel room was ok. A bit small, but it was fine for 3 nights. The staff was super friendly and the free continental breakfast was awesome (boiled eggs, waffles, french toasts, etc).

Tikras „Hotels.com“ svečio atsiliepimas

It was clean and pleasant. They just need to put a small refrigerator and microwave in the rooms. Some may have them but ours didn't. The reason being that if you are there for more than one night you might want to keep something to drink or heat up in your room. Overall it was nice.

Tikri „Expedia“ svečių atsiliepimai

This is good hotel we stay at this hotel all the time

Tikri „Expedia“ svečių atsiliepimai

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Tikras „Hotels.com“ svečio atsiliepimas

I got the room at half of what I normally pay for a room, so I was surprised to find the hotel and room were nice and clean. I really want to comend the hotel staff for going out of their way for me. For example, I got sick the morning of check out. Most hotels push you out the door. Not this one. They offered to let me check out 2 and 1/2 hours late. […] Then let me keep my room when I couldn't leave. Also the woman serving breakfast brought out the full breakfast when I was late and was happy to do it. I was also late to chech in. I called the hotel at 1 AM to let them know I was not going to make it in as planned. They said no problem and they were not going to charge me for the night. I am truely grateful! Skaityti daugiau

Tikras „Hotels.com“ svečio atsiliepimas

The value and comfort we received was above average. The morning continental breakfast greeted us fully stocked and offered a wide selection, it was also attended to insure constant maintenance and service. The pool area was maintained well as was the fitness room. Our room,beds and bathroom were very nice. Would stay again when in the area.

Tikri „Expedia“ svečių atsiliepimai

When I think of Marriott as a brand, I have a certain expectation. I realize that a Fairfield is not one of their grand, beautiful hotels...but it should be decent at least. especially since its still priced like a Marriott. I've stayed at Motel 6's that were better maintained than this place. Peeling wallpaper, cracked sink, dirty, musty drapes, a […] TV that didn't work, lackluster breakfast, odor in elevator, and a staff that wasn't exactly rude..just passive and simple. The hotel was listed as "being conveniently located just a few miles from the Ft Worth Stockyards and downtown...which I suppose is technically true. it doesn't say that due to the location it will take you 20 to 40 minutes to get anywhere entertaining or useful within those few convenient miles. The front desk people did not begin to be helpful...no knowledge of local attractions..and actually laughed when i asked for a shoehorn and a sewing kit. Granted...few people make use of shoehorns, and it was no big deal that they didn't have one...but was laughter actually necessary? No. More often than not...if I asked any question I just got a glazed over look and a "I'm not sure" You'd think over a two day stay, I'd encounter one knowledgeable staff person..but again...No. Disappointment is really just the tip of the iceberg...I guess if I want actual quality and customer service I should try something other than Marriott brand hotels. Skaityti daugiau

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