Hollywood Casino & Hotel St. Louis - Maryland Heights

The first day the valet couldn't find my car for about 30 minutes, and the day we checked out they had lost my keys. That put us late getting back for a meeting. they found my keys that night and mailed them to me. I don't know what would have happened if I didn't have a extra set. We had no hot water or air in the room do to a storm, but the slot machines […] all had power. Skaityti daugiau

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There was no room service available due to a grill issue. They have no grill so they can't make anything? The point of staying in hotel near home is relaxing and not having to get up and leave.

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From outside you would think it would be nice. Rate was great. Hotel wasn't. To say service was bad was a complement. Front desk gal was nice but bar and restaurant employees were put out to help you. Food was bad. Go to Ameristar.

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Love the cabo beach bar & the apps. were great, so were the specialty drinks.. The room and bed were very comfortable, casino was fun, they got my money.. But they let me play a long time...would stay again

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It was really good that the hotel is down from the Verizon Wireless Amphitheater. It was easy to go to a concert and then head to the hotel afterwards. The front desk help was amazing and understanding when I got list trying to find my room. Granted room service not being 24 hours was kind of a bummer, but each floor has vending machines so it was easy […] to get a late night snack! Definitely going back for another stay when I can! Skaityti daugiau

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Stayed there during the week. Ate at their buffet good food but over priced. Casino is nice parts of it were under construction so was confusing to get around but they are improving it for the better. Room was nice and quiet hardly saw any cocktail waitresses while playing though. Use to be a harrahs and is definitely on the right track to improving […] the overall experience. Nothing real close so just easier to plan to stay at the hotel and casino unless you are there for a lo get period. Skaityti daugiau

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As casinos go it was very average at best and and well overpriced. The only reason to stay here is to gamble at there casino yet the overcharge. There are no shops or entertainment. If you have other destination options than here take them instead.

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worked out well for a common ground traveling sales meeting.

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Try this hotel in the Fall of 2013. It should be ready by then. Casino is not ready yet. It will be nice by then as renovations should be finished.

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Very comfortable and clean.

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The best what you can get for this money around 10 miles.

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The walls are a little thin so getting to sleep for me was difficult. The bed was divine! The tub was made for soaking and relaxing, towels were thick and snuggable Room service was prompt and courteous. Checked in two hours early without problem, Check out in the morning was expeditious.

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I enjoy staying at this location, but I did not understand why my $50 deposit, that hit my charge card when it was swiped, did not credit me with the same urgency. They told me at the desk it would take 5 to 7 work days, really! That sucks! My room had used kleenx beside my night stand on the floor.

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Nice hotel and casino. Rooms have nice flat screen tv's and are comfortable. Casino is being renovated and has areas of construction as part of the change over from Harrh's to Hollywood Casino. A nice place to stay and play, just not as upscale as the place across the river.

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Hotel is nice, just difficult parking. Great if i wanted to stay a night a casino

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Not too good for families with teenage children. Restaurants dont open round the clock for whole families. Some areas need upkeep.

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The staff was VERY courteous and helpfull when we needed to ask them for, or about, anything. We really enjoyed our stay!

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The most horriable expericence I have had at Harrah's. I understand they will be under new ownership beginning November. Good luck if you stay!

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Very comfortable and the hotel met my needs. I am not a gambler but my two sisters are. They enjoyed the casino very much.

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Good deal , good room

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Toilet seat was worn and loose. Floor was dirty in restroom.

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Loved everything but the maintenance men working in the room above me at 8:00 AM after an all day concert followed by some late night slot play. Nothing like waking up to power tools and hammering on stuff when you're trying to sleep. This kind of work should be done AFTER check out time folks! When complaining about this at check out it was not even […] given consideration.They could have at least attempted to make it right. Skaityti daugiau

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Didn't get the smoking room i reserved. Didnt try to accommodate me. You have to pay for their "free" wifi. And to use the keyboard for their tv. It rained that night and the tv had no signal. The walls are super thin. The buffet is not worth the price. Golden Corral is cheaper with a better variety of food. The waitress never removed our dirty plates […] and never filled our drinks. Mqnagement could have cared less. Skaityti daugiau

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Nice hotel. Not much directly around it, but it is close to the Verizon Amphitheatre where our concert was. No shuttle to there, but a quick cheap cab ride. Lots of dining choices in the hotel/casino. Fun place to stay.

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Great location when watching a concert at verizon wireless amphitheater.

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Very nice stay

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The staff I encountered were great, the room was clean and comfortable, we had dinner at the buffet, and had a ball in the casino. I would stay here again.

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