H10 Villa de la Reina - Madridas

The hotel was clean, the staff friendly and helpful and the location just what we needed. The room had windows facing the back and a wall - it kept the room quiet but it didn't provide much daylight (the only read drawback we found)

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REQUESTED EARLY CHECK-IN AS EARLY MORNING FLIGHT BUT ROOM WAS NOT READY WHEN WE ARRIVED- DISAPPOINTING. ALSO TV IN OUR ROOM WAS NOT WORKING WHEN WE GOT IT.REPORTED IT PROMPTLY BUT DID NOT GET SORTED FOR ANOTHER 24 HOURS- NOT GOOD ENOUGH.GOOD CENTRAL LOCATION AND GOOD CHOICE OF BREAKFAST.

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staff are very friendly,, hotel is in an excellent location,bar is very comfortable with food and drinks not overpriced .however it closes at 12 midnight sharp! the standard double rooms are an ok size,bed not too comfortable(on wheels and moves a lot!)if you like tv theres only a couple of english language channels, mainly news.In general we enjoyed […] our stay here. Skaityti daugiau

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First hotel I stayed at in Spain. It's right on Gran Via and close to center of Madrid. Friendly staff, clean room with a balcony, comfortable bed, and amazing breakfast buffet!

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The hotel is in the centre yet the room wa quiet with no disturbances. The hotel staff were friendly. Room cleaning was good. Breakfast was varied and generous in variety. Great coffee from the nespresso (either decaf intenso or ristretto). We would definitely return. Easy walking to any sites and next to Gran Via Metro with easy links

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Excellent location on Gran Via, a short walk from the Prado, Retiro, Puerta del Sol and Chueca. Comfortable rooms, perhaps a little on the small side for a four star hotel, but by no means cramped. Very pleasant and helpful reception staff. Excellent, good quality breakfast.

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Great location in the centre of Madrid. Close to everything. Rooms are small, including the bed/s. Service could use some improvements making recommendations to visitors as to places to go or eat. Overall, I would not hesitate to recommend this hotel for those staying in Madrid for holidays or business and don't need a Hotel with lots of amenities.

Tikri „Expedia“ svečių atsiliepimai

The room was very small, which was ok we didn't spend much time there. I had asked specifically for a joined bed, rather than two single beds pushed together. We got that, but it was a pretty tiny bed, so in hindsight I would rather have two single beds. Also, the bed was on rolls, which was a bit annoying as it wouldn't stay put. The location of the […] hotel was great! Hotel staff were friendly and service-oriented. Cost-benefit of breakfast was excellent. Overall, I would recommend this hotel. Skaityti daugiau

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The location of the hotel is perfect. Close to all must-see sights. The only problem of the hotel is that Wifi in the room is very very slow .

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We had a great room with which was overlooking Gran Via. From other reviews I had expected the room to be somewhat noisy but the room was amazingly quiet for being on such a busy street. Maybe if we were going to bed early it would have been different, but this is Madrid and no one goest to bed early. Even when we slept in, there wasn't enough noise […] to wake us. The only negative was the bed which was two doubles pushed together. It definitely beat two twins pushed together but still not quite a real king size mattress. Skaityti daugiau

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Hotel in an excellent location, walk to all main sight. Madrid has much to offer, try to walk a few back street and get out of the tourist strip for nice eateries.

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This if a truly great hotel. Its location if fantastic. Tha staff ;most cooperative and helpful. The room was clean and the ;hotel is very well kept. In short I do recommend it to c;ouple and families. I certainly intend to stay there again on my bnext visit to Madrid

Tikri „Expedia“ svečių atsiliepimai

Overall good hotel but bed reserved was for queen size bed and paid extra on Hotels.com for this choice. They don't have queen size bed, only double or 2 double beds side by side. Also the room was very cramped and noisy at night from outside noises. Parking is also no so obvious to find with the city traffic, one-ways and some full parking lots.

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Room was nice and beds comfy. Typical small European sized room for two people. Location was excellent and easy walk to great attractions. Only weird thing is the courtyard view is actually a very small opening to roof (think of an elevator shaft full of windows). While we had a window you can't see outside or the sun.

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This hotel is in a terrific location- walking distance to El Prado and all major sites. It is a short taxi ride from the Atocha Train Station as well. Plaza Mayor is within walking distance for great dining and people watching. My only negative comment is the staff were not very friendly.

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The location of the hotel on the gran via was perfect. A 5 minute walk to plaza mayor. Under a 30 minute walk to all other major sites. You are surrounded by shops and restaurant. The hotel itself was clean, friendly and quiet. The only drawback was a shortage of hot water when showering in the morning. Solved this by showering by 7am or later in the […] day or evening. We would defiantly recommend this hotel. Skaityti daugiau

Tikri „Expedia“ svečių atsiliepimai

Very-very good

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The hotel is very euro when it comes to the size of rooms. I highly recommend that you request a room facing Gran Via as it is much more quiet than the alley that has bars that stay open till 4am. room was small but very clean and the location was priceless.

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Great hotel, very comfortable beds, rooms are very nice, new wooden flooring, free breakfast in the mornings, free internet in the rooms. Worth every penny spent. Id stay here againn for sure...

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The hotel was in a great location, on Grand Via with a short walk to the main areas of the city including plenty of restaurants., bars and tapas bars. Shopping was also nearby. Very close to the Grand Via metro station which made the journey from the airport really easy and much cheaper than a taxi. Breakfast was included and this was a great bonus […] - nicely set out breakfast room, LOTS of choice including hot breakfast items, dishes were replenished regularly and well presented. The bathroom was generous in size. The bedroom was also a good size - the only disadvantage being on an internal closed courtyard so there was no natural light but there was air con or the windows could be opened for fresh air so it wasn't stuffy or hot despite being 25c outside! Overall a great location to be near the sights on a short break. Skaityti daugiau

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Our room did not have a functioning air condiotion. We did complain and was told that I should be fixed, and went out. Coming back nothing was done. We complained twice nmore, and was told that this should be fixed. No one came to see it, and after the fourth and serious complaing one from the reception came - 4 h too late. He recognizded that the system […] could not be fixed, and upgraded our room and sent a bottle of champage to the inconvienieces. The rest of out stay was perfect. But a 4 star hotel should have sent up someone imediately. Still I will recomed the hotel Skaityti daugiau

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The hotel was a very modern, yet comfortable oasis in the center of Madrid, and within walking distance of the Plaza Mayor, the Museo Prado and Sofia Reina, and other great sights, plazas and restaurants. Very clean and the staff was very responsive.

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This was the second time I have stayed at the H10 Villa De La Reina hotel. Again, I was very pleased with our stay. The rooms were modern and clean, a little loud at times, but quiet enough if you aren't a very light sleeper. The buffet breakfast is of a very good standard and I would recommend making a booking inclusive of the breakfast as we found […] that by filling up in the morning, we were able to go until dinner before feeling hungry. The hotel is in a very good location - right on Gran Via within a few minutes walking distance to the city centre, Sol. Very close to major shopping and dining areas. Metro station only a couple of minutes walk and easy enough to get to and from the hotel / airport. Taxi from the airport is around the 25 - 30 euro mark, or metro about 5 euros pp via metro. The only negative comment I could make would be that some staff (except one) were a little unhelpful - unless of course you asked them a direct question. I would definitely stay again - location and breakfasts were huge winners for us! Skaityti daugiau

Tikri „Expedia“ svečių atsiliepimai

Stunning lobby, friendly staff, and very nice, if a smallish rooms.

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The hotel is perfectly located in la gran via. The service is wonderful. The only problem we had was a misunderstanding about the breakfast hours so we missed breakfast the first day. But overall the hotel is clean, modern, pretty, and the staff is very nice.

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The location of this hotel is great since it's near Sol. It's walking distance to everything. However, the room was small, with the bed filling up 80% of the space. On the positive side, the room was clean.

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The H10 Villa de la Reina is a true, quality 4 star hotel with exceptionally friendly staff. Although the room was not huge, it was a good enough size and a real double bed (rather than 2 singles pushed together). I was stunned at how cheap the mini bar was! We didn't eat in the hotel, but friends ordered very reasonably priced Cava & it always came […] with a tray of free nibbles and sandwiches - so they didn't have to order food either! The location couldn't have been better with Chueca on the one side, the Gran Via in front and right on top of the Gran Via Metro. Madrid is a buzzing city & H10 Villa de la Reina is perfectly appointed to ensure you see it all. We'd definitely stay there again. Skaityti daugiau

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We had a super weekend, lovely hotel, weather and city. A short metro ride to the Bullring on Sunday morning for a guided tour, and back again for a Bullfight in the evening is highly recommended! Madrid is a clean city, all the sights worth a look (disappointed the churches were not open for visits). However the cathedral and crypt were enjoyed. The […] Metro is fantastic well organised, frequent and clean. Beware of a 3 euro surcharge at the airport on the metro ticket. Skaityti daugiau

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Stayed in this hotel for one night whilst we were in Madrid. Location was extremely convent, walking distant to major destinations. Front desk staff was probably the best I've ever encountered, he was professional and very helpful. Will definitely stay again if we were in Madrid.

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Great location and comfortable stay however the staff that checked us in was very unfriendly.

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This hotel was located just a few steps away from the Grand Via Metro stop, making it very convenient for touring Madrid. Our room was nice - the bathroom was a bit dated but acceptable by European standards. The staff was helpful, but not as fluent in English as other hotels I've stayed at in Madrid.

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Great location, nice hotel, lighting is a little on the dark side.

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Very small and noisy. You can hear everything that's going on on the street. My husband and I could barely move on our little double bed and he joked that if they took one star off this "four star" hotel we'd have no bed. The bathroom was really uncomfortable too.

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Upon arrival I presented my passport and said I had a reservation. I was not greeted by the woman at the reception desk and after she checked her computer and printed some papers, her only words were: 'sign here, here, and here' while presenting 3 forms and then 'you are on 210' and, finally, 'the elevators are down the lobby' (she forgot to mention […] to make a right and go through a double metal door, details details). To get a password for the wi-fi I had to call 3 times (she put me on hold the first time, didn't answer the second, and hung up without talking the third) and I had to go to get the info. A 4-star hotel should be more selective choosing the front desk personnel (as in, at least smile and be polite!). Skaityti daugiau

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within footsteps of the city center, but just one block removed so you can have a little peace and quiet. Hotel is excellent, clean, and nice staff. Room is very small, but consistent with European hotels - oh well.

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This hotel is underpriced probably because Portugal's economy. Do yourself a favor and use this hotel. Location is great too! 12 Euros to the Airport and 10 Euros to Barrio Alto by taxi ! Win Win!

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The Hotel itself was conviniently located on the Villa de la Reina and id down the block from the Gran Via Metro station. The hotel staff are very helpful and kind. The area itself is centrally located and busy and congested with tourist and is a central shopping hub. Many restaurants in the area and is walking distance to The plaza del Sol and El Corte […] Ingles shopping center. I would recommend this hotel in the future. Skaityti daugiau

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Take the train to Gran Via hotel is is across the street very close to the station. Walked to everything in Madrid Puerta del sol is 2min. Palace is 8 min. museums 10min. The hotel breakfast buffet was good lots of options pizza next door 24hr. mcdonalds across the street kfc 2 min. walk. Shopping is everywhere could bring an empty suitecase. Puerta […] del sol connects to all the sights fun place to be. Skaityti daugiau

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I was impressed by the room in the hotel, but i was kind of disappointed when they forgot to tidy the room......

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Great Hotel and an excellent location in Madrid.

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as above center of center

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it has the best location in madrid. however the room was small. only bed and bathroom, for a single male like me was ok cause all i needed is place to sleep and free internet. tv has few channels. locker is small. I would stay agan if i ever go to madrid.

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