Novotel Bangkok On Siam Square

Serviceable hotel in a good location

Location is v good for me to shop eat n salon. And BTS. But the roads around it is always traffic congestion. So if you ask for grab car, you have to wait 15 min at least for the driver to come to you although his drive is like 4 min away. So, just take the BTS.

Excellent location, so so rooms.

I often stay in this hotel but the recent stay was below my expectation. The hotel staff has kindly upgraded my room to a deluxe room. However, the room was a disappointment. The furniture in the room was worn out, its bathroom was dirty especially the tiles at the shower area. The floor felt like it had not been scrubbed for weeks. However, the hotel staff were friendly and helpful. The location of this hotel is excellent. This hotel needs another round of renovation.

Very good service from the staff. I was given a free room upgrade given I had stayed with them previously (according to their records). A later check out time was given too. Location of the hotel very convenient so I will definitely consider staying at this hotel again the next time I visit Bangkok.