Tilden Hotel

The staff was helpful and friendly, but the hotel Is older and a bit run down.

Rooms were spacious and clean. The hotel was clean and the bar/restaurant had a surprisingly great menu and drinks. The area was walkable and felt safe.

Hotel was nothing to write home about. The room was ok. There was no AC only a ceiling fan so I would think twice booking in the summer time. The most annoying part was they charge a $33 a night per room “resort” fee. This was ridiculous as the hotel was not even close to resort.

The room was dirty..like gross stuff in the shower....corners of floors were dirty..hadn't been cleaned in a long time. Hotel claimed to have room service; however, there was no room service menu anywhere in the room, and when I asked for one they said there is one in the room...and took 10 minutes to find one for me. Elevator was so small, that it really could only hold two adults with their luggage, which already stressed me out because it was so small. As we were going to our room, the elevator stopped and an employee tried to get in with us..I kept saying no, please wait, I Can't because it's too small and I'm having a panic attack but she insisited on pushing her way in anyway. I actually broke down when I finally got out of the elevator. I have NEVER been upset in any elevator..this is an Extremely small one. For the rest of our stay we had to walk up and down 3 flights of really steep stairs. Online said parking was available, but failed to mention that it costs $49 per day and that it takes 20-25 minutes to get your car each time you park it. The hotel is I'm a very gross part of town but didn't look like it online. We drove to Fisherman's Wharf and when we got back, my husband stepped out of the car and into a huge pile of feces. We tried to get someone from the hotel to help us because he couldn't walk into the hotel like that..he needed to clean his shoe. A hotel employee couldn't find any kind of spray cleaner or anything for us to use, it was ridiculous.

Very clean room