Loews Regency New York Hotel

Great location close to subway station and central park. No street noise from 7th floor. Room was very spacious for NYC. lots of closet space. Bed was very comfortable. Had to request they deliver a small fridge since the minibar took up all the space in the base fridge. Had to request a tea kettle because there was no way to make tea or coffee. Both were delivered very quickly, within minutes.

We love this hotel. It has become our home away from home. We could stay anywhere we choose. We choose to stay here. We adore Christopher, on the front line. So warm and genuine. He always remembers us.

Be careful what room you book. The first room I had was a Park Ave Luxury. The bedroom was fine but the bathroom was a tub with curtain that was literally on top of the toilet. There was a door to the adjacent room and the person talking in the next room was so loud, I first thought they were in my room. There were cigarette butts on the terrace outside the bedroom so while nice view, it was all I could see was the poor cleanliness. Rooms tired. I had booked two nights non-refundable on Hotels.com and my flight was cancelled due to weather. I called hotel to tell them I was not going to show up which was handled well. While I know it was a non-refundable, a nice customer oriented gesture would be to credit or do something nice for my travel inconvenience and the high cost of an unused room. I did show up the next day and they put me in a room like the one described above. I found it gross after staying at the Surrey and the Mark the weeks before with great pleasure. I asked for a new room and the staff was very accommodating although no rooms were available. That was okay as I was heading out for a lunch meeting. When I returned at 2:30pm, the room still was not available, and I sat in the lobby until 4pm when I was told a room was available. They give me a better room on 61st but very nice bathroom with walk in shower. That is why I say be careful what room you reserve. Nice staff at front desk, but not same standard as Surrey and Mark.

Amazing stay! Love this hotel!

Great staff and great experience, definitely recommend.