Extended Stay America - Evansville - East

The door was locked when we got there, staff ran around for 10 mins before checking me in and couldn’t find the person to help me, when did, that person was very rude. Only pillows on one bed, sign before lobby said call before going to lobby, no way to call lobby from room, only got busy signal. When talked to staff, was told they didn’t have any more pillows. Staff finally located two, we needed more. Only two plastic cups in room with full kitchen. Room was very large, tiny bathroom. No breakfast, even when it was advertised. Would not recommend this hotel to anyone. Staff had no clue what they were doing, room was not completely room-serviced, and services advertised were not offered. If we had needed this hotel for more than just sleep, would have been a nightmare. With so many other hotels in the same area, choose another hotel!!!!

This place was ok, it’s nothing fancy and just a place to stay with a kitchen. I wish the pull out couch was a better mattress but it is what it is... The main bed was comfortable just a tight squeeze when the pull out is open as well.

Its strict thats for sure. Doesnt leave alot of room for comfort with all the eggshells

Horrible check in experience. Booked through expedia but front desk could find verification

I like that even in the smaller room i had a full kitchen . I wanna cook sometimes so its realy nice to have . But what I didn't like and what won't ever have me back there again . They had a group staying and it had the entire hotel completely packed and while I've been staying there it jacked the rate up 40 more a night . But i had no clue that this group was gonna be staying there and i think if someone has been staying there they should be told that can be a possibility . That with this group the hotel can fill up and and u may have to pay nearly 40 dollars more a night then what u have been . But i had no idea and next i know the rate was so high i couldnt afford it and with only hours to plan i had to leave the hotel because i couldn't nearly a hundred dollars a night . It was a completely miserable experience due to it raining and having to sleep in my car with all my things

The room had a broken reclining chair, did not have a fitness center but just a treadmill and elliptical, room was dirty under bed and reclining chair, breakfast was a snack rather than a breakfast, shampoo and soap was replaced or checked daily, there was a dirty sock in the reclining chair, and refrigerator was dirty.

The room spelled terrible, and the carpet was very worn.

The property was run down. My room was dirty. The carpet smelled. I had no running water for a while. One of the worst places I have ever stayed.

Location, Pricing, All Good...….. Night Check In was Good It was nice to feel like she was glad we were staying with them....A Plus service....