Holiday Inn Hamburg

Restaurant, bar, all amenities. Easy to get to. Greater staff,very helpful.

As I booked the hotel based on a colleague's recommendation and found out that by chance a wrong address was given. So in fact I & another colleague went to another Holiday Inn (which is the one that originally should be recommended) to check in and that is more in the city centre, but was told by the staff that they cannot find our booking because we booked a different location. Due to the strike on the road, taxi driver was not willing to drive us to this hotel, so at the end it took us ages to get to the hotel. The hotel is in a residential area and I would say it's better if you have a car to move around. The hotel structure is a bit weird because the lifts to the rooms are very far away from the reception area, looks like walking to another building. I booked a standard room, but I was quite disappointed because the room was not like what I expect and it was a bit dark and what I don't like most is the bathroom as it was very small which only got a curtain around the shower area. The shampoo and body wash are all in one which the quality was so so. Looking at the other reviews, I believe maybe other room type is better or they have some other renovated rooms. Overall the room was just okay, the staff were nice and helpful, but it was just a bit disappointing.

We stayed at the Holiday Inn for 2 nights to explore the city. It is located in a quiet residential area and not as central as I had thought when we booked, about a 15-minute walk from the nearest station. There is not much on the doorstep in terms of shops or restaurants. The hotel is a little dated, but the rooms were clean and comfortable, and surprisingly quiet given their proximity to a busy highway. We also had views of the harbour which was nice. Staff were very helpful. The only downside was breakfast, which was slightly chaotic - we hadn't booked, and although the staff were happy to take 20 Euros a head and wave us in, there weren't any free tables on either morning. We probably wouldn't choose to stay there again as a more central location would suit us better.

It is very clean, staff are well-trained and pleasant, it backs onto a pleasant neighbourhood with good restaurants and a small corner shop. The downside is that one part of the hotel backs onto a busy motorway type road.

Received a free upgrade to a suite on arrival which was massive and very nice

Every thing is okay the only thing is the reception is very busy and make the staff unhappy

horrible

Room had no Aircondition. In Summer very uncomfortable

More teabags and cream sachets please. Good view. Like to open window wide

Difficult access by public transport with major construction and massive busy road.