The Marcel at Gramercy

Amazing room, front desk check in was easy, great central location to Gramercy Park, nice amenities.

No complaints. Everyone was very polite & helpful. Loved the location nice area neighborhood. Internet worked fine If i had to say one thing the shower curtain was to short. And every time I took a shower the water went all over the bathroom floor. But that's a very fixable problem. I got there early before check in and they put my bag in a safe place so I didn't have to walk around the city for three hours until check in time with a 30 lb back pack. So that was also very helpful. I would stay here again in a heartbeat.

Great little hotel if all you need is a base to sleep. Rooms are very small and the bathroom smelled a bit musty, but was clean. Overall I’m very very pleased with my stay. Bed was super comfortable and the staff was delightful. Would prefer better cable, but that’s splitting hairs.

Staff and service was good. The room itself was a disappointment, however. We got a room on the second floor with a “window” covered in film facing inwards towards what we believe was the staircase of the hotel. At times we heard people speaking loudly on their phones, which wasn’t great. It was hot and the room had air condition. However, it was far louder than anything I’ve heard, meaning it needed to be turned off at night. The room itself was small and dated. The location and nice staff doesn’t make up for the cons. Perhaps we were unlucky with the room, but we wouldn’t return given our experience. At this price point there are simply better options on Manhattan.

Courteous, accommodating, staff. Immaculately clean hotel and great location.