Radisson Hotel Paulista Sao Paulo

The hotel is generally lovely with a pleasant appearance, nice rooms, great showers, and a more than adequate breakfast buffet. The neighborhood it is located in is perfect for tourism which was the purpose of our trip. I only make note of imperfections because I don't trust reviews that include none. That being said, my only real gripe would be that the free wireless supposedly offered by the hotel rarely worked in our room or elsewhere on site during our two night stay. For that matter, both my traveling companion and I found it surprisingly difficult to even sign into the first time. I was fortunate to have no difficulty at all just accessing the web using my cell carrier once I noticed the hotel's unavailable wireless network seemed to be the norm rather than the exception. My traveling companion wasn't so lucky with his cell carrier's coverage in Sao Paolo and was rather annoyed with his near complete lack of wireless access during our stay. I'd hate to be a business person or someone with serious need to access the web staying here depending entirely on the Radisson Paulista's internet. Otherwise, I'd have no trouble recommending this place and would be happy to stay there on any return trip to Sao Paolo.

The staff was very kind. The room I stayed was due to some renovation but, according to staff, it will be eventually. Great location, great restautant.

it was amazing untill i went to the resturant and sat down order my food which 3 or 4 tables came in after me and they already gotten there entire and i am still waiting on mine when i complaint about it. My food which was a filet mignon came out cold and over cooked.I wrote on the check worst service ever. I was also told because i ordered a steak thats the reason why my food came out lat

THE HOTEL CHEATED ME BY DEBITING MY CREDIT CARD TWICE . I BOOKED ONLY 1 NIGHT AND THEY CHARGED ME FOR 2 NIGHTS WHICH I NEVER BOOKED . THIS IS A FRAUD . I WROTE THIS MATTER TO THE HOTEL BUT THEY SAY THAT WE BOOKEDFOR 2 NIGHTS AND THEY DO NOT HAVE ANY PROOF OF MY BOOKING . SEE BELOW THE CREDIT CARD ATTACHMENT

Front desk said we consumed snacks in the minibar when we checked out. But we didn’t. In addition, we lived there for two days, but we put the “don’t disturb” at the door and no cleaning for us. So, I believe no one came into our room and they said we consumed when we checkouted, which is clearly a cheating and lying behavior. Just want to get additional money. When we pointed out the issue, the employee assumed we don’t need to pay, so they know what they were doing and the lying thing.