Hotel Berlin, Berlin

The staff were really friendly and my room was super nice! Bed was so comfortable I didn't want to leave. I love this hotel as its really close to the Tiergarten and the U-bahn. Looking forward to my next stay!

Friendly staff, clean amenities, breakfast was nice, good room and comfortable bed.

Really had a good experience here. Good location, and specifically Marina S., the front office manager, was extremely helpful! Excellent service is definitely appreciated as I am on the 6th week of a multi-city trip that has had some challenges - so such a warm and hospitable welcome was very appreciated. I would definitely stay here again on my next visit.

Excellent tourist hotel. Just what we wanted

There were a few issues with cleanliness in the hotel. We asked for the staff to make up an extra bed, and the sheets that they put on were not clean. They were responsive however, and changed them as soon as we requested. The cups that were next to the water bottles were not clean as well, but were replaced when requested. Hotel room service did not take dirty glasses however once we used them, and I had to ask for them to be picked up. The safe in the room was also not working, and neither was the TV. I had to ask the reception desk to come up and fix them as needed. The size of the room was also extremely small, given that I had booked a "Superior Plus Room". I feel like overall, I was disappointed by this hotel.