Svarbu: Šiai kelionės krypčiai gali būti taikomi su COVID-19 susiję keliavimo apribojimai, įskaitant konkrečius apgyvendinimo įstaigų apribojimus. Prieš užsakydami šią kelionės krypti peržiūrėkite visus nacionalinius, vietos ir sveikatos patarimus.

Užverti
Skip to main content.
Visos apgyvendinimo įstaigos – Heraklionas, Kreta, Graikija
1 kambarys, 2 suaugusieji

Capsis Astoria Heraklion Hotel

4 žvaigždučių4 žvaigždučių
11 Eleftherias square, Heraklionas, 71201, Kretos sala, GRC
  • Rinkti antspaudėliusČia galite rinkti Hotels.com™ Rewards antspaudėlius
8,2
Labai gera446 Visus atsiliepimai yra tikri, parašyti atitinkamoje apgyvendinimo įstaigoje viešėjusių svečių.patikrintų svečių
atsiliepimų
  • 10,0
  • 8,0
  • 6,0
  • 4,0
  • 2,0

Filtruoti atsiliepimus:

446 patikrinti (-ų) svečių atsiliepimai (-ų)

Svečių įvertis

Šiuos atsiliepimus anglų kalba paskelbė svečiai iš kitų šalių.

8,0Labai geraAtvykimas 2020 kov. 5
The best downtown Heraklion hotel
A very good downtown hotel at an excellent price. It is very centrally located in the best spot in Heraklion and has a great cafe to enjoy a meal or a coffee. I stay there whenever I’m in town.
Alejandro3 naktų verslo kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
CHASAPIDOU EVGEMNIA, HOTEL MANAGER atsiliepimas
Dear Alejandro, Thank you sincerely for your constant trust to our property, we are truly greatful. Our staff is very happy to read such a positive review, we daily strive to offer our guests the best possible stay experience. We look forward welcoming you back to our property in the near future again! Warm regards,
10,0NeprilygstamaAtvykimas 2019 gruod. 26
Very enjoyable
Overall, a very enjoyable stay. Staff is great. Location is amazing. Valet parking is very convenient and affordable. Breakfast had everything. We will definitely stay at Astoria Capsis again.
BIL2 naktų šeimos kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 gruod. 27
The room is spacious, clean and has plenty of amenities. The breakfast is excellent and can satisfy everyone with its wide variety. Staff is really kind and helpful.
2 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
8,0Labai geraAtvykimas 2019 spal. 29
Short distance to city centre. Very close to most touristic places
4 naktų verslo kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 spal. 20
Excellent place
I had an overnight stay at this hotel, to catch my morning flight at 7+ am. To my surprise, they have continental breakfast ready as early as 4.30 am! So i could have my breakfast before heading to airport. This is very impressive!
Dominic1 nakties verslo kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
8,0Labai geraAtvykimas 2019 spal. 19
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
3 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 spal. 15
at stay at Capsis Astoria
Very quick check in. Surprised to get free upgrade to a suite. The king bed was a bit hard for my tast but they brought a mattress pad that offset this. Excellent breakfast. Everyone very helpful. One told us about a free parking lot down the steep hill (stairs up) to hotel (drop bags first!). Didn’t have a chance to use the rooftop pool. Just around the corner from Arch Museum (fabulous) a must see before going to Knosos. Bus to Knosos just out of hotel door E1.70 each. Fabulous restaurants of lanes a short 5 min stroll into the old town from Hotel. About 15 min walk to fortress. Good stay for 2 nights. Good value.
christine2 naktų kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
8,0Labai geraAtvykimas 2019 spal. 12
The age of the property shows. Bathroom was not in a great state, fixtures falling apart and awkward set up.
Lll1 nakties kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
8,0Labai geraAtvykimas 2019 rugs. 29
Nice city center hotel, convenient for the port
Nice city center hotel, very convenient for the port, staff were helpful, nice eco-conscious attitude & breakfast was a good selection. Room was well thought out with plenty of space for opening cases etc. Stayed in the junior suite which was great as the beds are in separate areas, so we could stay up after our daughter was in bed without waking her!
Joanna1 nakties šeimos kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 spal. 2
Really enjoyed our stay, the breakfast buffet is great and the concierge is very helpful. We had a slight problem with the shower head in the bathroom falling off the wall but that was our only blip. Great room service and great pool!
1 nakties kelionė su draugais
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
8,0Labai geraAtvykimas 2019 rugs. 29
The location was perfect. Easy to move around the center and it is just next to a bus stop from/to the airport. Unfortunately I had a really bad expercience getting in touch with the Reservation Manager by email and by expedia chat. Not only not helpful but extremly rude and confusing information, at the end she just stopped replying, that ruined everything else.
1 nakties šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 rugs. 26
Great Location
Great location and the staff are awesome. The hotel was build in the 50's and shows it's age. That said it is clean and well maintained. The location is simply the BEST, it is right next door to the archeslogical museum, and ther bus for Knosos stops 20m away. The KTEL (bus station) is a downhill 15 min walk
Evan2 naktų romantiška kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 rugs. 29
The room is very nice and the staff is excellent. It is in the centre of Heraklion and is walkable everywhere in the old town. Breakfast is good with plenty to chose from. Highly recommended.
2 naktų verslo kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
6,0GeraAtvykimas 2019 rugs. 27
It’s an okay hotel. The location was good, walkable from the port we came in. The room overall was fine, but unfortunately we saw a small cockroach in our room. They also only have a soap dispenser in the bathroom, no small shampoo/conditioner/etc. which is fine, but just good to be aware of in advance. Overall, was fine for our very brief stay, but not sure I would stay again.
1 nakties romantiška kelionė
Autentiškas „Expedia“ svečio atsiliepimas
8,0Labai geraAtvykimas 2019 rugs. 26
Room needed renovation. We found some ants in the room. The breakfast and the staff were really great.
2 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
8,0Labai geraAtvykimas 2019 rugs. 21
Handle broken to hold hand held shower head making a shower difficult. Good variety at breakfast buffet. Nice balcony overlooking square
Dcc1 nakties romantiška kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
4,0VidutiniškaAtvykimas 2019 rugs. 16
Bad.bad bad
The hotel is right in the city center but that is the only good thing about it. The reception lady was very rude and did not help us. The room condition was bad with mold and cracks. Very bad experience and not worth the money
Almog2 naktų romantiška kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
10,0NeprilygstamaAtvykimas 2019 rugs. 18
Great place to stay
Very enjoyable and comfortable stay at the hotel. Close to the CBD with great restaurants
Ian1 nakties romantiška kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 rugs. 2
Great location!
Location was great! We wanted to be in the center of it all and this fit the bill. The hotel was really nice, the staff was great too! Beds were a bit hard but I find that is pretty normal in many hotels and it didn't dampen any bit of my stay here. Would definitely come back!
Diane2 naktų kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thanks for staying with us. We appreciate your feedback!
6,0GeraAtvykimas 2019 rugs. 11
Very run down. Bed was very uncomfortable. The room was very hot and the ac wouldn’t stay on.
1 nakties romantiška kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 rugs. 8
Lovely hotel with a perfect rooftop area! Highly recommend
1 nakties romantiška kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback
10,0NeprilygstamaAtvykimas 2019 rugs. 8
Excelent place for a night in heraklion , great location , wonderful staff, paid valet parking , only 13 minutes from the airport and very nice breakfast
1 nakties romantiška kelionė
Autentiškas „Orbitz“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback
10,0NeprilygstamaAtvykimas 2019 rugs. 3
Location
Location location location And of course the service,WOW Thanks to miss IRINI and me George
shy1 nakties romantiška kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 rugp. 29
All were very good!!! Ever again!!! I will stay in for more future times.
Elias2 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
8,0Labai geraAtvykimas 2019 rugp. 21
Excellent location but the hotel needs renovation.
Nikolaos2 naktų kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 rugp. 19
Amazing central hotel in the heart of Heraklion
Amazing hotel,extremely friendly staff.
Antonios1 nakties romantiška kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thanks for staying with us. We appreciate your feedback!
4,0VidutiniškaAtvykimas 2019 rugp. 16
Not worth it, not 4 stars
Pro: location! You can go anywhere by foot Cons: - clogged sink. I reported the problem and nothing was done - the bathroom flooded every time we took a shower - the toilet flushing was broken - there was loud music in the roof, right above our room in the 4th floor until very late - breakfast is the same evening day - the swimming pool is too small for the size of the hotel
1 nakties romantiška kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thanks for staying with us. We appreciate your feedback!
8,0Labai geraAtvykimas 2019 rugp. 15
Hotel is close to the city centre! The restaurant’s food and service was great and there was a discount.
Maria3 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 rugp. 3
Comfortable and very clean rooms. Convenient location.
2 naktų kelionė su draugais
Autentiškas „Expedia“ svečio atsiliepimas
CHASAPIDOU EVGENIA atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 rugp. 9
We loved the included breakfast buffet! It was very centrally located, comfortable and convenient.
Laurie1 nakties šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 rugp. 4
Nice rooftop pool area
Lovely stay at the hotel. Staff very friendly and helpful. Great location!
Nuria2 naktų kelionė su draugais
Autentiškas „Hotels.com“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
8,0Labai geraAtvykimas 2019 rugp. 2
Great location close to shopping, restaurants, cafes and transport. Rooms are okay, basic and clean. Breakfast has a large variety. pool area is nice with plenty of chairs with bar. Hotel is good for a short stay.
3 naktų kelionė su draugais
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 rugp. 7
An outstanding place to stay
Outstanding breakfast, great pool, very courteous staff, very large and comfortabe family room, comfortable bed, great location, close to everything
Guido1 nakties šeimos kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 liep. 29
Excellent location in the centre of Heraklion. Staff are wonderful, really helpful and knowledgable. The roof top pool bar is lovely and again the staff up there where extremely helpful and courteous. I guess the hotel could be slightly cleaner however this is a slight inconvenience in the grand scheme of things. Wonderful trip to Crete would go again!
7 naktų romantiška kelionė
Autentiškas „Expedia“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 liep. 31
A wonderfully relaxing place to stay in the centre of Heraklion. The staff are friendly, helpful and welcoming. The restaurants on the ground floor and roof terrace are excellent, as is the breakfast buffet each morning, and the views across to the sea and the mountains from the roof pool are spectacular. Thank you for looking after us so well.
3 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thanks for staying with us. We appreciate your feedback!
8,0Labai geraAtvykimas 2019 liep. 23
We stayed here two separate nights. The first time we stayed, we got a room on the first floor. It had no windows except a small one in the bathroom which was very loud if we left it open. The toilet and bathtub were an very odd height (very high). The second time on our way back from Chania we got a room on the fourth floor with a balcony for almost the same price but it was called a "superior" room and it was by far superior. It did not feel like it was in a dungeon and had amenities closer to a 3.5 star hotel. The breakfast area was clean and open and had a good continental breakfast spread.
1 nakties šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 liep. 18
I’ve stayed here at this hotel in the past. A little bit of updating in terms of “upkeep” could be used- example: shower bar in our room was hanging off the anchors and a little bit of a grout issue on the tiles. I would still choose this hotel again for my next visit. The staff is pleasant and helpful. The breakfast was awesome. The location to all in Iraklio is great. Recommend this hotel again
3 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thanks for staying with us. We appreciate your feedback!
8,0Labai geraAtvykimas 2019 liep. 8
A good stay in Heraklion
We came around noon time but we were not allowed check-in early which was quite understandable because there were many guests that time, judging from the crowd at the reception. When we came back we were given an upgrade to a junior suite which was really nice. Room was clean, spacious and beds were comfortable. We had an early trip to Santorini the next morning so we weren't able to avail of the free breakfast, unfortunately. Location is very central. It's literally few steps away from Archaelogical Museum. About 5 minutes via car from the Heraklion ferry port. The view from the rooftop pool and bar are nice. Overall, I will stay here again in future.
MAGGIE MAE1 nakties šeimos kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thank you for staying with us. We appreciate your feedback!
6,0GeraAtvykimas 2019 liep. 16
The location is very good. The pool is small but the bar food/service is excellent and the atmosphere is good. The breakfast is fantastic. Our main complaint was the noise from the rooftop bar at night. The music (and deep base) was playing until at least 2am both nights (not a weekend). Eventually we turned on the a/c fan on high to try to mask the sound. It kept us up late both nights. Also, the toilet seat didn’t fit the toilet (not a big deal but the hotel is supposed to be four stars) it was too small.
MM2 naktų kelionė
Autentiškas „Expedia“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thank you for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 liep. 14
Very friendly and helpful staff, excellent location for using local public bus to Knossos and for Archaeology Museum, as well as for bus to other towns. Not far from ferry port either (7Euros in taxi).
J.1 nakties kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
8,0Labai geraAtvykimas 2019 liep. 7
This is a great location to stay in Heraklion, very close to shopping and restaurants and buses to wherever you would like. It’s a little stuffy but decent breakfast and you can’t beat the location! Room was small but perfect for 1 person. Air conditioning was excellent and has a “power” mode for really hot days. Bed is semi comfortable. Bathroom equipped with everything you need. Pool is small but you have the world’s nicest beaches close by. Would stay again!
KD1 nakties šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 liep. 11
Location was great Very happy greetings on arrival Room size was spacious and comfortable Well decorated simple but pleasing
1 nakties šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 liep. 12
Great service. Fabulous rooftop pool. Wonderful staff. Perfect location.
1 nakties romantiška kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
8,0Labai geraAtvykimas 2019 liep. 6
Great location. A little dated, but very nice. The staff were very helpful.
1 nakties šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 liep. 6
Great, modern, clean hotel. Close to the port if you're taking the ferry.
1 nakties šeimos kelionė
Autentiškas „Orbitz“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
10,0NeprilygstamaAtvykimas 2019 liep. 2
Hands down the best thing about the hotel was the pre-programmed smartphone they provided, called a "Handy". The Handy had all sorts of useful travel tips, information, and maps, and it even had access to the Google Play Store so you could download more apps and customize it to be more like your own phone. It also had a button programmed to set to factory defaults so when you're done with it, none of your data is compromised. The Handy was also capable of making calls within Greece AND internationally at no extra charge. Same with texting. Another great part about the Handy is that it wasn't tethered to a stand or a charger or anything, so you could take it with you anywhere! Of course, if you steal, lose, or damage the Handy, you have to pay for it. At the time of this writing, the fee for total replacement is 300€. The hotel provided a more thorough list of costs and damages (such as if you cracked the screen or lost the case) which I can't remember off the top of my head. Would definitely book rooms here again soley for the Handy availability. Handy also came with the ability to change languages. Cons were that the bathroom had no lock. It was a frosted glass door which would "stick" if you closed the door, but it was still easy to push open, and it swings in either direction. Another bad thing was that the heating/cooling unit in my room (319) was broken in the sense that it took FOREVER to work. It took 3 - 4 hours for it to reach the temperature you set it to.
Sergio3 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Thanks for staying with us. We appreciate your feedback!
4,0VidutiniškaAtvykimas 2019 liep. 2
Avoid at all costs
The hotels looks, feels and smells OLD. The swimming pool area is depressing. The roof top bar area is huge, but empty and while the sunset from there is nice, avoid anything that doesn't come in a bottle. The red wine was served from the fridge and clearly came from a bottle that was opened ages ago. The room itself was APPALLING. Extremely dirty and old. I wouldn't stay there again, not even 1 night. Breakfast was ok, but DO NOT believe the star rating provided here as 4* because this is a joke. Maybe this hotel was 4* a few decades ago. Overall, an overpriced rubbish room.
1 nakties romantiška kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
Chasapidou Evgenia, General Manager atsiliepimas
Dear ANONYMOUS, Thank you your visit and for your time to review us. We trully disappointed to read such a negative review over our service and we take it under serious concideration. We assure that our hotel is a 4 star hotel, a landmark for the city and famous for the level of services we offer over the decades. Regarding the cleaning issue you are mentioning, we would love to know more, so please do not hesitate to send me a message at gm@astoriacapsis.gr. We would like to investigate further what happened and in which room you had sush a bad experience in order to take all necessary actions. We kindly inform you though, that after a major renovation during 2009-2010, we have refurbished 1/3 of our property's rooms this winter and we continue this year as well. Reviews are great and our guests are thrilled with the new decoraation style. On the other hand, our HK department is cleaning up rooms twice each day and with a fully booked hotel is very hard to have such a dirty outlet, especially when they are checked from the Head Housekeeper and myself, prior offering them to our valuable guests. As per our three restaurants, they are all renovated in 2018-2019. Our breakfast is awarded every single year for the quality and the great variety of goods, our wine lists are very carefully designed with a wide selection of local wineries' proposals and honestly, we save no money to offer you a la carte menus prepared with first quality local products. It is a surprise to read such comments, so please kindly let us know what excactly you have taste that was not up to your standards. I look forward to your reply and I would love to have back and intend to change your point of view. Please do not hesitate in a future occasion to let us know immediately while you are with us, if there is something negative you experience, we are here for you 24h/2
10,0NeprilygstamaAtvykimas 2019 birž. 16
Staff were very helpful and couldn’t do enough for us. Food was excellent, rooms comfortable and spacious. Very central. Only thing I would have liked was tea/coffee making facilities.
3 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Thanks for staying with us. We appreciate your feedback!
6,0GeraAtvykimas 2019 birž. 13
Very nice hotel. Very noisy area. It would have been nice if we had complementary coffee and tea in the rooms
1 nakties romantiška kelionė
Autentiškas „Expedia“ svečio atsiliepimas
DI GIOSIA ALEXANDRA-RESERVATION DEPARTMENT atsiliepimas
Dear GUESTS, Extra benefits in Capsis Astoria Hotel 4* : A bottle of mineral water 24 hours room service Free wifi internet throughout the hotel Free use of our business corner Greek traditional breakfast with excellent local products in an buffet style for 3 & 1/ 2 hours, 07:00-10:30 Early continental breakfast 04.30-07.00 for guests that check out very early in the morning Bus stop right outside the hotel for all places of interest (beaches, the Knossos Palace etc) Location right next to the Archaeological Museum, downtown Heraklion city Pet friendly hotel Enjoy a cocktail , a coffee, a meal or drink at our fully renovated Café Capsis & Bar coffee and food Bistro, a bbq dinner or a drink at Aegean view pool bar & restaurant, overlooking the city of Heraklion and the Venetian port (seasonal mid May-mid Sept.). At all departments a 15% discount card is provided upon arrival New benefits , From November 2018 we have the opportunity to add more value to our free services policy by adding a gym hub one level below reception, for exclusive use to our guests. Thank you for considering Capsis Hotels Thessaloniki & Heraklion and we remain at your disposal, for any further information. Best regards
8,0Labai geraAtvykimas 2019 birž. 5
International phone calls are free. Bathroom is not very new. Breakfast area was very nice.
Sunrise1 nakties kelionė
Autentiškas „Expedia“ svečio atsiliepimas
GIORGOS LIAPAKIS atsiliepimas
Dear GUEST, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! best regards
Deja, nėra keliautojų įkeltų šios apgyvendinimo įstaigos nuotraukų.
Šiame tinklalapyje teikiami atsiliepimai ir įvertinimai yra subjektyvi klientų ir tiekėjų nuomonė. Tai nėra oficiali Hotels.com nuomonė. Nei viena Hotels.com šalis nėra susijusi su atsiliepimų turiniu ir nėra laikoma atsakinga už žalą, kurią kokiu nors būdu gali sąlygoti tokie atsiliepimai