MAXX by Steigenberger Sanssouci Potsdam

The Hotel is easy to reach and a good alternative for a reasonably priced stay close to Berlin. Check in was fast and efficient, the roome had all you needed for a night and was very quiet. good to know: as a guest you also receive a day ticket for public transport!

Very, very good location in a beautiful city. Also, conveniently located near public transportation. I would definitely stay here again! The only complaint would be that my room was right above the bench where people would smoke, so I couldn’t open my window too often. There also were guests in nearby rooms that would smoke by their windows, but it would drift into their rooms and the hallway.

Delightfully clean, good service and near transportation and nice neighborhood.

Sometimes it’s the little things that differentiate a ho-hum hotel from a superior one. The Maxx offers many excellent qualities, including a location precious few steps away from San Souci Park, an exceptionally quiet street for good sleep, and elegantly appointed rooms. Two things disappointed us in our stay; the restaurant did not seem prepared for dinner guests when we arrived. Only a few small tables by the bar were not labeled as reserved, even though there were only two customers present, neither of whom appeared to be dining. Further, we stood around for several minutes, expecting to see a host, a waiter, or even just a busboy. Finally we gave up and had dinner around the corner. Second disappointment was regarding the cost of breakfast at €19. I understand the Maxx offers a breakfast buffet, which may be very good value, but for guests with modest appetites, the entrance price is just not approachable. Again, we decided against eating at the hotel. It was a shame that such a magnificent property has significant flaws. Stay there if you’re visiting San Souci, but maybe plan to eat elsewhere.

Aexcellent

I had to add on an additional night to my orginal booking this was at the beginning of the bookingand I had to have a single room. On arrival the receptionist said she had a lovely room for me and I would not have to move. I soon realised the room for the three days was a single and hence I was being overcharged for the other 2 nights. On asking receptionist she originally denied this then said they could not refund the difference as expedia who owned hotels.com.au would not allow it. Hence I demanded to move rooms. I was given one without a working phone so had to move again. The hotel advertised the deluxe rooms had airconditioned NO room in this hotel has airconditioning. This bit has gone from website but it its place is ceiling fans again NO room has ceiling fans you can even see none in the photos. for For a deluxe room the single towel for showering was the thinnest Ive ever had in a hotel. There is the old system of shampoo fixed to wall so each person uses the same squeeze bottle. Ther was NO face cloths and with the coffee machine and shower gel in old unit 2 cups but only one teaspoon. From talking to people it appears the only difference between the top two rates is a coffee machine with 2 cups and one teaspoon. Bring your own and stay in cheaper unit. There are no safes in room and I was made to feel I was being difficult when I asked for a safe in the office. sarah abs sophie and the young males on reception did their best to help me management pls review ad.

I’ve chosen this hotel because of the A/C (it was a hot day and it’s not standard to have A/C in Potsdam and other smaller cities). The hotel was ok, I guess it was a wonderful hotel 15 years ago.

Excellent location in relation to the centre of Potsdam and helpful staff

There were 2 problems here. One was renovations - lots of noise starting at 6:30 a.m. when it sounded like workers were dropping wheelbarrow loads of brick debris off a roof, and very limited options for food at the hotel due to kitchen renovations. The second was terrible Internet connectivity (a combination of broader problems within Potsdam perhaps and 'end of the hall' syndrome, which is simply inadequate design), literally the worst I've even seen in a western nation over the last decade. If a hotel is going to charge full price for rooms, they need to provide full disclosure regarding renovations - this hotel should have been closed while this work was in process.