Jurys Inn Edinburgh

Our room was above a function room which meant no sleep until the disco finished at 00.50hrs and the party goers had all left. As the function was held in the bar and restaurant area paying quests were expected to either dine in the reception area or in their rooms. We were moved to a different room after complaining of noise next day which meant we were without a room from 9am until after 2pm, only to discover on closing the curtains at night that they did not fit well and the actual track was short/snapped. Decor shabby, cleanliness could be improved. Some reception staff need customer care course. One day breakfast tasted warmed up, hash browns were hard, over cooked eggs!

The best thing about this hotel is the location. Literally just off Royal Mile. The hotel staff were very friendly and hotel is clean and comfortable. Biggest negative is that the hotel and rooms are looking very dated, and for the price I paid this reduced my perception of value for money.

Great stay lovely staff, if offered get a room at the back as there is less traffic noise. Really central, a few minutes from Waverley station and princess street.

Rooms are tired and in need of updating. Bathroom is small and not very clean. No plug in sink, no loo brush. Showers were cold every day. Room key was very temperamental, always took 2 attempts to get in! Not enough plug sockets (None near the bed) or hooks to hang coats etc. Beds were very comfy though. Breakfast was lovely and bar prices were reasonable. Dinner in hotel was nice too. Staff were friendly. Dreadful view of a brick wall from our room also.

We were only there for 2 nights but the staff were extremely friendly and helpful. The room was perfect for us and our 3 year old grandson