Jurys Inn Edinburgh

From another country-got there early-11am-and they let me right into my room so I could start my touring around early. They were very professional. Very courteous/friendly/helpful. The location was great bc it was close enough to the train station and the attractions and the hop on/off bus start. The breakfast was very good and not rushed. The room was really big and had 2 beds - one of which was a queen and I was 1 person!!! Had stayed in London and Paris and those rooms could not compare to this one. Would highly recommend this hotel!!!

Guy at front desk super helpful and kind. Dining room staff not particularly friendly but not ride either. Room dusty, marks on bed sheets, bathroom chipped and scratched. Hair on bathroom floor, dirty rings and marks in tub and sink. Asked for it to be cleaned again, guy was friendly and apologetic but still didn't clean well. Coffee creamer didn't get refilled during our stay, towels didn't smell fresh. Room incredibly hot. We turned off radiators, had windows open and fan running all day and night for 3 days during cold, wet and windy days in October and room was still hot and stuffy. On second evening none of our key cards worked for our room. Went to front desk and lady expected us to check out even though we booked for 3. Then she tried to say it happens when they are next to mobile phones. Mine was in a different pocket from my phone and my children don't even have phones. Beds comfy, felt safe, breakfast ok but nothing wonderful.

Compared with the room that we stayed 3 days ago, this room was very hot even a fan was turned on all day long. Staffs were polite and helpful as last time.

The hotel is at the old Town and by the side of the railway station and walking distance of major tourist attractions. Though the decorations are rather old, the hospitality of staff and food provided by the restaurant are very good. I'll surely recommend this hotel to my friends who want to stay in a convenient location at Edinburgh.