Hotel Viennart am Museumsquartier

The hotel gives a feeling of being at home. They provide free drinks 12:00-24:00 everyday. The location at the Museum quarter was very close to all museums and to the U- transportation.

Perfect location, great customer service. Clean room. Thank you!

Everything was good. The location, price, and cleanliness was all good. The only suggestion to the hotel management is that I would add a to note that the caraf of water on the desk in the room is free if you drink it assuming that that is what the hotel is offering.

The location is perfect, and easy to take transportations. Our room was clean, and hospitality was great. Thank you very much:)

The hotel was in a very good location, just a short walk from the main shopping street and the museum quarter!

Staff were helpful, room was warm and welcoming, everything worked, good location only a couple of minutes walk from an underground station. I was very happy with the hotel.

Really nice hotel close to Museum quarter. Friendly staff.

This my 3rd trip to Vienna in the last 4 years and I always stay at the Hotel Viennart - so close to the museums and great restaurants and nice rooms and I love the architecture in Spittelberg - just so charming!

great location for museums. Coffee & tables to eat a bought in lunch were really valuable.

We booked with a nonrefundable rate for a Superior room. When we arrived, we were given our key and as soon as we entered the room, we knew it was not right. They had given us a standard and not told us they downgraded us. When we talked to the front desk, they admitted it was the incorrect room, as they had overbooked the Superior room. While they did try to sneak it past us, we were willing to accept the standard room- we did not have a choice, really. Reasonably, we asked for the difference between the Superior and the Standard room to be refunded. As we did not make a change to the reservation, they did- they had no right to refuse us this refund but they did anyway. They offered us free minibar instead. We did not want it. We asked again for the refund and they still refused. Called hotels.com customer service, who then called the hotel and they still refused. Absolutely appalling- worst service I have ever had at a hotel. Besides this- The hotel was fine. The room was unimpressive and the furniture was in bad condition. The shower head was broken.