Bally's Atlantic City Hotel & Casino

The room was okay, but we had made reservations for a smoking room which was not ready at the time of our arrival. After waiting almost two hours, the smoking room still was not ready, so we opted for a non-smoking room

This hotel is a place that really could use a full refresh. The rooms and areas all look nice when you first see them from afar but when you get up close you are really let down by the little problems. The decor itself is old. Wallpaper is peeling and damaged, you have 1 or 2 outlets in very bad positions in the room and no new things like USB outlets or desks to help with this. The TV cupboard is really random and just doesn't really fit the rooms as well. The bathroom sink leaked unless we pressed it back hard on the handles. The toilet would at times not fully flush unless you held the handle for an extra amount of time. The casino itself really just felt let down as well. Where others are shiny and new it felt yellow and old. Overall, you can get a much newer and better feeling experience for the price at most other hotels in the area.

Have to pay to use the pool is crazy

Room was k- hallway was dirty carpets, smelled real bad! Was told we got 2 comp drinks- when checking out we were charged for them!!! Although the staff is very friendly!! I don’t think I would stay their again!!!

Enjoyed our time at Bally’s. Room was nice, staff was excellent and the casino was enjoyable. Just don’t take the stairs. Very dirty, trash on each step and what I believe was human feces