Best Western Plus DFW Airport Suites

Not used to the airplane noise but the room was spacious and the staff was extremely helpful and pleasant. The place was clean and had the needed amenities for an overnight.

Not close to any restaurants but there was a shuttle service provided by one restaurant for dinner.

Our connecting flight was cancelled so we were forced to get a hotel for the night to fly out early the next morning. There was only one guy working at the desk and he was inundated with guests checking in in the evening (9-10PM) who also had cancellations. We could not get the hotel shuttle from the airport in a timely manner and it took a bit to check in. Clearly, the hotel should of planned for the cancellations due to the blizzard in Chicago & Midwest, and staffed up accordingly. We got in our room at 10:45 and it was burning up. The a/c unit was stuck on heat. It would not re-set, so we just turned it off. It was not worth contacting the front desk as we needed to sleep as our flight left at 6 am the next morning. It was difficult to sleep, as there was terrible road noise. So, while the guy at the check-in was very helpful, he was swamped and the hotel otherwise was not sufficiently staffed. Management needs to plan accordingly when there will be known travel delays.

This was an emergency stop due to a flight cancellation but I will not stay here ever again. I called to ask about the airport shuttle and no one ever answer the phone causing me to call Uber and spent an extra 15 bucks.

It was great. I have paid a lot of money to get what I got for a cheap price. Thanks.