Anezi Tower Hotel

Horrible hotel staff. We were humiliated by tge staff we were treated badly. I reported that to expedia on the phone.

This was a really beautiful hotel. The location of the hotel is amazing. It's close to the beach, restuarants and supermarket (if you want to get any extras). We had the sea view room which was absolutely gorgeous waking up to the view. highly recommend.

Bad thing is they didn’t give us kitchen, they locked the kitchen door so we couldn’t access the kitchen. I had this same apartment last time and got the kitchen, now they said i have to pay more for kitchen which is stupid because online there was no option for kitchen or anything. I am very disappointed with this.

No Wi-Fi in the room and had to leave the room to get Wi-Fi signal. We were also promised Dinner on arrival when we booked, which was refused when we arrived. Strong drainage smell in room 1604. They also refused to provide us with an iron when we asked at reception. This hotel is located in the tourist area so must avoid if looking for quiet location. The only positive was spacious room.

Nice clean rooms with balc9ny, wifi doesnt work in the room

Good modern hotel, food good, good location.

Nice and clean hotel staff are 5 stars the hotel was close to every where Thank you

Our experience at this hotel was very good, the staff were very nice and a big shout out to Reda who made our stay even better. He helped us with any problems we had and went out of his way to ensure we have everything we may need in terms of things to do in agadir and reccomndations on where to get certain things from. Interacted with us very nicely and I can honestly say we are gonna miss Reda a lot.

We stayed for 7 days, the hotel was great. Extremely friendly staff all the way around, restaurant were in 5 minuets walking distance. The beach was clean, nice and relaxing

Room was great, however staff were poor. Poor customer service at all levels. The air conditioning did not work, and it took three days for them to send an engineer to make repairs. The engineers just changed the settings and claimed it was working, when it wasn't. Additionally there was no wifi in our room. We contacted the hotel to provide a booster agin they said they will but did not. furthermore the hotel has a facility for tourist to exchange their money, between 2-4. Everyday we would go ask to change but staff say they don't have no money from the bank. Staying for 6 days, all service were not provided adequately. Laundry has also taken more than 24 hours where we had to contact staff to receive our clothing. It's a shame I had to write this review because the rooms were lovely with lovely views. It's just unfortunate the staff were absolutely poor with the customer service side of views and getting things done.