Super 8 Monticello Ny - Monticello

The owner Nat was very kind, gracious, courteous and accommodating despite the fact that hotel.com's Payment was declined after my booking and payment was approved.

The room was fine. The staff was great, and did a nice job. The exterior halls and stairwells of this motel were carpeted with old carpet, which holds sour odors from any moisture (such as rain) or any other smells. This was nearly overwhelming. They should be cement. The beds were comfortable. The rooms were small, but fine.

The rooms were VERY poorly kept. The smell of mold was at times OVERPOWERING. If you have a choice stay at the Day's Inn in Liberty, it is MUCH better and still a decent price.

Business and couple reasons.Very nice manager.

This hotel clearly should be taken off the hotels.com, this place is a true disgrace. Reasons, as follows: false advertisement - no wifi, "continental" breakfast is a joke (one type of cereal and no milk! Plus some conserves from cold war leftovers, literally - no food),room is not getting warm enough even after an hour, bathroom is a fridge, front desk is rude and greedy (I see why - the best defence is an attack, but why me?), illegal charges on my credit card (why do I have to deal with that? It was paid in advance through hotels.com!) - well, still not cleared as of now. One more thing - they have a renovation contractors working (even thou it will be mercy killing to demolish this rathole and build the new one over), and they start early morning, so forget about morning resting, and watch out for pieces of closets and roof flying over your head when you exit! it almost happend to us.Resume: It sucks. They charging ninety (90!) bucks with taxes for this? And yet not enough, they still want your credit card "for accidents" - and illigally charging it right when you leave thinking you'll be far away or too busy to deal with it when you out. And can anybody explain the front desk person that we're NOT in Pakistan or Bangladesh of 19th century? Really, anybody?