The Highland Dallas, Curio Collection by Hilton - Dalasas

When we first arrived we were sent to a room that was already occupied and if were not for the extra locking mechanism on the door we would have walked in on person in the room. They said it was a glitch in the computer. Also the room was very small and furniture had a musty smell.

We were there for a family wedding. The main parts of the hotel are very stylish and beautiful. It looks very classy. The rooms, however, are another story. The beds in the first room we had were damplanning. One bed had a comforter with many years. The other bed had a blood stain on the comforter. The closet and bathroom doors were hard to open, the room door closed Very loudly. The carpet was torn and shaggy on one spot. When we called to complain, they said they would give us a different roomethods and would call us when it was ready. 2 hours later, it was 11:30pm and we hadn't heard anything. We went to sleep and in the morning contacted the front desk again. They said they didn't know anything about it. Three hours later we had a new room. New room was a little better. There was no complimentary breakfast and the in house restaurant was very high priced. There was no self parking, and valet parking was $27 a day. The fridges in the rooms very fully stocked, so you had no room for anything of your own, not even leftovers from the pricey restaurant. I will say, the staff did a great job with the wedding and reception, but overall we were very disappointed in the hotel. The high prices just weren't justified considering the lack of conveniences and cleanliness.

Other then a small glitch in the reservation , we had a very positive experience.

I thought I had a good deal when I booked this hotel online but when I drove up to it, I discovered there is no self parking - only valet at an additional charge of almost $30/day. The prices in the restaurant are very expensive and not much food choice. Service was great at the front desk but average in the bar/restaurant. There is no coffee making facility in the room. Pillows were awful and I had to ask for a robe/toilet paper. Sorry - I'll stick with Marriott whenever I can.

Nice place.. Bar is pricey and parking is a must valet. The Nat sells way over priced cigars but this is a none smoking hotel.