Hotel Hermitage

Comfortable and ideally located for what we wanted. A lovely roof terrace with views over the city.

We had a fantastic stay at the Hermitage, it's location is unbeatable, right in the heart of Florence, with a view to the Ponte Vecchio, literally across the road from us. It is an older and characterful hotel, which only adds to its charm, the staff are friendly, very welcoming, nothing is too much trouble and it is spotlessly clean. The rooftop terrace gives you magnificent views and is a great spot to have a quiet drink at the end of a busy day sightseeing, with the chance to enjoy a cool breeze on a hot evening. Our superior room was bright and airy, airconditioning was a must in July and we had a bathtub as well as a shower. The bedlinen and towels were in excellent condition and the bed was comfy. We had complimentary toiletries and water replenished daily. Breakfast was continental, with ample choice, pastries, cold cuts and cheese, different breads for toast, cereals, fresh fruit, eggs on request, filter coffee, with espresso/cappuchino on request and several teas. There was plenty to set you up for the day. The residents lounge was beautiful, stylish and comfortable, with a stunning view over the river Arno, packed with books and plenty of information on Florence to read through. There is a small bar, not manned, but Reception is right next to it to order drinks. Drinks can be taken up to the terrace too. We would recommend the Hermitage to everyone and would certainly go back there again on our next visit.

Excellent location! Wonderful feeling to this hotel with its charming dining room for breakfast and the fabulous roof garden overlooking the Ponte Vecchio and the Arno. The staff was so friendly and helpful. I stayed here for a week in June 2019 as a solo traveler on my way to a family reunion. I want to return soon and bring family and friends with me.

Charming old hotel with an unbeatable location

Returned to Hermitage after many years. It is still a decent moderately priced hotel very centrally located, but with that comes noise and congestion. They have attempted to update the hotel and the common rooms are quite nice, but the bedroom we were in needs to be updated. From the linens, to pillows to the wallpaper, time to refresh.