Radisson Blu Hotel, Marseille Vieux Port

Good: Freindly, excellent staff, very comfy bed, pool and pool staff. Bad: Gluten Free offering at breakfast very poor even when it did arrive after being requested, gym had no air con and opened at 7 so too hot, housekeeping erratic.

Thanks

Very nice hotel. Located at the beginning of the marina, a little far walk to get to the central area. Beware of the charge for the water bottle. The tag reads free, but it is only for the first one. They replenish every day, we were charged 6 euro per (small) bottle. The attached restaurant has good food but the staff were unfriendly. We had a meal with another couple and they were perplexed on how to charge the food to our individual room. We waited for about 30 minutes for them to try to figure it out but finally gave up and worked it out ourselves. Hotel staff was nice.

Nice spot right on the harbour. Close to many restaurants and pubs. I would recommend this hotel. The pool was really great.

The black concierge was the highlight of my stay...accommodating in every way, going out of his way to help and provide information The swimming pool deck at sunset was also delightful with exquisite sunset views The reception at main desk was indifferent almost cold At checkout I had a disputed on my bill That is still not rectified I had been told by checking host that breakfast was included ( totally unsolicited information) so I had breakfast When I saw it on my bill I shred that information with the checkout host who disputed my claim. I asked to see the manager and was told she was not there I requested a call or email Three days later, nothing I am disputing the breakfast charge and want it removed from my bill Send acknowledgment of this email with a copy of my bill I am not confident I will receive a reply