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Visos apgyvendinimo įstaigos – Plaja del Karmenas, Kintana Roo, Meksika
1 kambarys, 2 suaugusieji

Wyndham Garden Playa del Carmen

3 žvaigždučių3 žvaigždučių
Lote 5 Manzana 29, Fraccionami, Plaja del Karmenas, 77710, QROO, MEX
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10,0NeprilygstamaAtvykimas 2020 vas. 28
Very nice hotel -close to 5-th ave))
Yuriy1 nakties kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Thank you very much for your recent visit to Wyndham Garden Playa del Carmen, we greatly appreciate your preference and the knowledge that I enjoy our facilities and location. We hope to receive you again in this your house Count on us.🍍.
4,0VidutiniškaAtvykimas 2020 saus. 5
We read other reviews saying the AC was shut down. It was incredibly muggy and humid with a very strong mold odor right when you walked into the front lobby. Our room also smelled of mold and there was visible black mold inside the bathroom walls and doorway and black all around the central AC vent. The windows do not open so there was no way to even open and air the room out. At checkout I looked above reception and even the main vent had visible black mold all around.
1 nakties romantiška kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Guest Service Manager. atsiliepimas
We appreciate the time you took to give us your valuable comments about your stay at our services, I offer you an apology as your stay did not live up to your expectations. Your comments are very valuable and help us in our processes of continuous improvement. Even if your stay was not for your complete satisfaction, we hope you will give us the opportunity to assist you on your next visits to Playa del Carmen, where we assure you we will do our best to change your impression about our service. Best regards,
2,0PrastaAtvykimas 2019 gruod. 29
It was close to The Quinta Avenida. Other than that, the food was awful, my sliding glass door was left unlocked every day, and there was no hot water during the whole stay. I complained but nothing was done about the security or the recycled food or the hot dogs cut up in place of ham for breakfast, the lack of sanitary hot water to disinfect before handing food and to wash the sheets and towels. It’s a wonder that there wasn’t an outbreak of major illness in this hotel. It should be taken off of the Expedia list of hotels.
CarmenGitana7 naktų kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Dear guest, We appreciate the time you took to give us your valuable comments about your stay at our services, I offer you an apology as your stay did not live up to your expectations. Your comments are very valuable and help us in our processes of continuous improvement. Even if your stay was not for your complete satisfaction, we hope you will give us the opportunity to assist you on your next visits to Playa del Carmen, where we assure you we will do our best to change your impression about our service. Best regards,
6,0GeraAtvykimas 2020 saus. 4
Property is nice but not really up to Wyndham standards. Housekeeping Staff was not considered of guest sleeping. A few of them parked themselves by our room to chit chat loudly
J1 nakties šeimos kelionė
Autentiškas „Travelocity“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Thank you very much for your recent visit to Wyndham Garden Playa del Carmen, we greatly appreciate your comment. We will continue to strive to improve areas of opportunity. We look forward to receiving you again in this your home Count on us.🍍
4,0VidutiniškaAtvykimas 2019 gruod. 21
Extreamly Bad
Breakfast was the worst one I have ever had until now. And the hotel's client portfolio was extreamly bad. They didn't know how to behave in the hotel.
1 nakties kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Thank you very much for your recent visit to Wyndham Garden Playa del Carmen, we greatly appreciate your comment. We will continue to strive to improve areas of opportunity. We look forward to receiving you again in this your home Count on us.🍍
10,0NeprilygstamaAtvykimas 2019 lapkr. 15
I liked the buffet breakfast. I thought the pool needed more privacy from the busy road.
M1 nakties šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Thank you very much for your recent visit to Wyndham Garden Playa del Carmen, we greatly appreciate your comment. We will continue to strive to improve areas of opportunity. We look forward to receiving you again in this your home Count on us.🍍
8,0Labai geraAtvykimas 2019 spal. 7
Great staff, clean rooms, fair price and within walking distance or a short taxi ride from beach.
9 naktų romantiška kelionė
Autentiškas „Orbitz“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Thank you very much for your recent visit to Wyndham Garden Playa del Carmen, we greatly appreciate your preference and the knowledge that I enjoy our facilities and service from our staff. We hope to receive you again in this your house Count on us.🍍
10,0NeprilygstamaAtvykimas 2019 rugs. 12
Friendly and attentive The staff was very helpful for I am a Disabled Veteran.
7 naktų kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Guest Service Manager atsiliepimas
The Wyndham Garden Playa del Carmen team thanks you for your visit. We are very pleased to know that I enjoy your stay. For us, the most important thing is the total satisfaction of our guests. We hope to have the honor of receiving you again in this your house. Count on us.🍍
10,0NeprilygstamaAtvykimas 2019 rugp. 16
Met all my criterias I was looking for in a hotel. Affordable, comfortable, and hospitable. Serves breakfast daily, and its great food.
4 naktų šeimos kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
Guest Service Manager atsiliepimas
The Wyndham Garden Playa del Carmen team thanks you for your visit. We are very pleased to know that I enjoy your stay. For us, the most important thing is the satisfaction of our guests. We hope to have the honor of receiving you again in this your house. Count on us.🍍
6,0GeraAtvykimas 2019 rugp. 16
Employees were not very helpful when it came to knowing much about ordering food or about tours. For everything they said no and they would just look at us.
2 naktų kelionė su draugais
Autentiškas „Expedia“ svečio atsiliepimas
Guest Service Manager atsiliepimas
We appreciate the time it took to give us your valuable comments about your stay at Wyndham Garden Playa del Carmen. We will continue to strive to improve the areas of opportunity, and we hope you will give us the opportunity to continue attending you in your future visits to Playa del Carmen, we will be happy to receive you !! Best regards
8,0Labai geraAtvykimas 2019 rugp. 14
Clean room, staff very professional, no microwave in rooms.
2 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Thank you very much for your recent visit to Wyndham Garden Playa del Carmen, we greatly appreciate your comment. We will continue to strive to improve areas of opportunity. We look forward to receiving you again in this your home Count on us.🍍
8,0Labai geraAtvykimas 2019 rugp. 9
a little bit far off the path... but, it is walking distance to the maritime ferry and 5th avenue in Playa del carmen. Breakfast was not so good the first morning... but, a little better the second day...
2 naktų kelionė
Autentiškas „Orbitz“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Thank you very much for your recent visit to Wyndham Garden Playa del Carmen, we greatly appreciate your comment. We will continue to strive to improve areas of opportunity. We look forward to receiving you again in this your home Count on us.🍍
6,0GeraAtvykimas 2019 rugp. 5
Perfect location for doing all activities around Playa del Carmen and Cancún. Good staff always ready to help. Tours perfectly coordinated However , it was a shame that the bathroom was and old fashioned and very deteriorated. Shower , sink and toilet had stains all over and pipes were stuck so water didn’t flow easily. Breakfast acceptable and it was unfortunate that air conditioned was not working at the restaurant. It made breakfast time so uncomfortable. Poor selection of buffet for an international, and touristic hotel.
4 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Guest Service Manager atsiliepimas
We appreciate the time it took to give us your valuable comments about your stay at Wyndham Garden Playa del Carmen. We will continue to strive to improve the areas of opportunity and we hope you will give us the opportunity to continue attending you in your future visits to Playa del Carmen, we will be happy to receive you !! Best regards
8,0Labai geraAtvykimas 2019 liep. 24
Hotel was nice, breakfast was pretty good. I did not like that the room was not cleaned until very late everyday(3-4pm) one day it was not cleaned at all
7 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Guest Service Manager atsiliepimas
We appreciate the time it took to give us your valuable comments about your stay at Wyndham Garden Playa del Carmen, how nice to know that you enjoyed the rooms and the service of our staff. We will continue to strive to improve the areas of opportunity with the clean rooms, and we hope you will give us the opportunity to continue attending you in your future visits to Playa del Carmen, we will be happy to receive you !! Best regards
10,0NeprilygstamaAtvykimas 2019 liep. 18
We were very comfortable, but I was impressed with the good price I got through Hotel.com 50.00 dlls. Per night.
Salua4 naktų šeimos kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
Guest Service Manager atsiliepimas
The Wyndham Garden Playa del Carmen team thanks you for your visit. We are very pleased to know that I enjoy your stay. For us, the most important thing is the satisfaction of our guests. We hope to have the honor of receiving you again in this your house. Count on us.🍍
6,0GeraAtvykimas 2019 liep. 1
Food was bad,only 2 or 3 things to eat.the breakfast was too poor,
7 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Dear guest: We appreciate the time it took to give us your valuable comments about your stay at Wyndham Garden Playa del Carmen. We will continue to strive to improve the areas of opportunity with breakfast, and we hope you will give us the opportunity to continue attending you in your future visits to Playa del Carmen, we will be happy to receive you !! Best regards
10,0NeprilygstamaAtvykimas 2019 birž. 23
Food availability, kitchen stuff could be more kind.
2 naktų šeimos kelionė
Autentiškas „Travelocity“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Dear guest We appreciate the time it took to give us your valuable comments about your stay at Wyndham Garden Playa del Carmen, how nice to know that you enjoyed the rooms and the service of our staff. We will continue to strive to improve the areas of opportunity with breakfast, and we hope you will give us the opportunity to continue attending you in your future visits to Playa del Carmen, we will be happy to receive you !!
4,0VidutiniškaAtvykimas 2019 geg. 17
Been here several times regularly and it is odd I continue to return. Hoping it would change but just is a little worse each time I return. it used to be Holiday Inn Express so I have been here 50 times for sure in 10 years. The doors and latches from the parking lot to the inside do not work and have not for months and months. Even though you get a room with 2 queens - any where else that is always 2 people for sure for that price - sometimes all 4 - but here you will charged per person 2,3 & 4.
Oldclient2 naktų kelionė
Autentiškas „Orbitz“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Thank you very much for your recent visit to Wyndham Garden Playa del Carmen, we appreciate your comment. We will continue to strive to improve the areas of opportunity.   We hope to receive you again in this your house Count on us.🍍
8,0Labai geraAtvykimas 2019 geg. 1
Comfy beds with plenty of room. AC in room was great. However the AC in the common areas (hallways, dinning room) was not on. We were sweating every morning during breakfast which was very uncomfortable. The breakfast itself was pretty good and even had an omelette station.
3 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Gerente de Servicio a Huésped atsiliepimas
Estimado huésped, Agradecemos el tiempo que se tomó en darnos sus valiosos comentarios sobre su estancia en Wyndham Garden Playa del Carmen, qué gusto saber que disfrutó del desayuno y el servicio de nuestro personal. Seguiremos esforzándonos por mejorar las áreas de oportunidad y esperamos que nos dé la oportunidad de seguirle atendiendo en sus futuras visitas a Playa del Carmen, estaremos encantados de recibirle!! Saludos Cordiales
8,0Labai geraAtvykimas 2019 bal. 15
The hotel is clean. Good breakfast. This is a place to stay for sleeping only.
5 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Gerente de Servicio a Huésped atsiliepimas
Estimado huésped: Agradecemos el tiempo que se tomó en darnos sus valiosos comentarios sobre su estancia en Wyndham Garden Playa del Carmen, qué gusto saber que disfrutó de las habitaciones y el servicio de nuestro personal. Esperamos recibirlo en su próxima visita a la Riviera Maya Saludos Cordiales.
8,0Labai geraAtvykimas 2019 kov. 23
very nice property.. a little bit off the beaten path but close enough for those willing to walk a bit...
bruce1 nakties kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
Gerente de Servicio a Huésped atsiliepimas
Estimado Bruce, Muchas Gracias por su reciente visita a Wyndham Garden Playa del Carmen, apreciamos mucho su preferencia y el saber que disfruto de nuestras instalaciones y ubicación. Esperamos recibirlo de nuevo en esta su casa
8,0Labai geraAtvykimas 2019 kov. 9
No shower curtain on the shower so the floor got wet in the bathroom. Otherwise everything else was great the front desk staff especially Bernice was very helpful
1 nakties šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Gerente de Servicio a Huésped atsiliepimas
Estimado Huésped, Gracias por tomarse el tiempo para contarnos su experiencia en Wyndham Garden Playa del Carmen. Siempre es un placer recibir comentarios positivos. Me complace especialmente que haya encontrado una agradable estadía. Compartiré sus comentarios con nuestro equipo, y estoy seguro de que sus comentarios los alentarán. Aquí, en Wyndham Garden, nos esforzamos continuamente para superar sus expectativas. Gracias nuevamente por compartir su experiencia, y esperamos poder servirle en el futuro. Saludos Cordiales
8,0Labai geraAtvykimas 2019 kov. 1
Bathroom had yellow stains on toilet and in grout around toilet. Very gross
1 nakties romantiška kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Gerente de Servicio a Huésped atsiliepimas
Estimado huésped, Agradezco el tiempo que se tomó en darnos sus valiosos comentarios, mismos que nos ayudan a mejorar nuestros procesos. Así mismo le pido una sincera disculpa por el inconveniente con la limpieza del sanitario, nos aseguraremos de reforzar nuestros procesos de limpieza. Sus comentarios son muy valiosos y nos sirven como monitor para lograr su completa satisfacción ya que es nuestro principal objetivo. Gracias por hospedarse en Wyndham Garden Playa del Carmen y esperamos que nos dé la oportunidad de atenderle en su siguiente visita a Playa del Carmen. Saludos Cordiales,
10,0NeprilygstamaAtvykimas 2019 vas. 22
Always nice and clean
Stayed here many times. Quick stop over. Always nice and clean. Customer service is great!
Cory1 nakties romantiška kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
Gerente de Servicio a Huésped atsiliepimas
Estimado Huésped, Gracias por tomarse el tiempo para contarnos su experiencia en Wyndham Garden Playa del Carmen. Siempre es un placer recibir comentarios positivos. Me complace especialmente que haya encontrado una agradable estadía. Compartiré sus comentarios con nuestro equipo, y estoy seguro de que sus comentarios los alentarán. Aquí, en Wyndham Garden, nos esforzamos continuamente para superar sus expectativas. Gracias nuevamente por compartir su experiencia, y esperamos poder servirle en el futuro
8,0Labai geraAtvykimas 2019 vas. 2
The power outage was not a big deal after all.
roger2 naktų romantiška kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Thank you very much for your recent visit to Wyndham Garden Playa del Carmen we appreciate your score, We hope soon. Count on us.🍍
6,0GeraAtvykimas 2018 gruod. 31
Property need to take care ,......... ...,.....................
10 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Dear guest: We appreciate the time we have taken in your valuable comments about your stay at Wyndham Garden Playa del Carmen.Your comments are very valuable and help us in our processes of continuous improvement. Even if your stay was not for your complete satisfaction, we hope you will give us the opportunity to assist you on your next visits to Playa del Carmen, where we assure you we will do our best to change your impression about our service. Best regards. Count on us!
10,0NeprilygstamaAtvykimas 2018 lapkr. 18
The room was very nice and big and always came back to a clean room, i like the security box to store valuables. The only negative comment is that a few times we showed up an hour before breakfast ended and the omelet bar was almost out of ingredients, and the lady there would get some more out.
8 naktų šeimos kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Dear guest, We appreciate the time you took to give us your valuable comments about your stay at our services, I offer you an apology as your stay did not live up to your expectations. Your comments are very valuable and help us in our processes of continuous improvement. Even if your stay was not for your complete satisfaction, we hope you will give us the opportunity to assist you on your next visits to Playa del Carmen, where we assure you we will do our best to change your impression about our service. Best regards. Count on us!
4,0VidutiniškaAtvykimas 2018 lapkr. 17
I travel all the time and this Hotel lacks attention to detail from the front door mat being dirty to clothes to be cleaned not picked up/delivered on time no paper in the business center..etc.just not very attentive.
Victor4 naktų kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Dear guest, We appreciate the time you took to give us your valuable comments about your stay at our services, I offer you an apology as your stay did not live up to your expectations. Your comments are very valuable and help us in our processes of continuous improvement. Even if your stay was not for your complete satisfaction, we hope you will give us the opportunity to assist you on your next visits to Playa del Carmen, where we assure you we will do our best to change your impression about our service. Best regards. Count on us!
8,0Labai geraAtvykimas 2018 lapkr. 5
We enjoyed our 8 nights in wyndham Gardens Playa del Carmen. Our room was comfortable and spacious. We loved the hot, hearty, and varied breakfast every morning. We enjoyed the pool and used the laundry room with the assistance of the staff. The property was quiet and a short drive to many things like beach, all sorts of restaurants, malls (including 5 Avenida where all the tourist shops and restaurants are located), groceries, bank, church, etc. We had our own transportation but we could tell that public transportation was at a walking distance and not a problem. We chose to stay at Playa del Carmen because we’d be driving south for the eco parks (Xcaret, Xel-Ha) and archeologic sites and cenotes in the area, and I think the location of the hotel was perfect. Our only con of the Wyndham Gardens would be that four of us were staying in the room and even though I requested several times that four towels be left in our room, we only received three towels every time. All in all, we’d stay at the Wyndham again!
10 naktų kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Dear guest, We appreciate the time you took to give us your valuable comments about your stay at our services, are very valuable and help us in our processes of continuous improvement. Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon! Best Regards. Count on us!
8,0Labai geraAtvykimas 2018 lapkr. 5
All was good except no hot water for first two days
Frank6 naktų verslo kelionė
Autentiškas „Hotels.com“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Dear guest, We appreciate the time you took to give us your valuable comments about your stay at our services, I offer you an apology as your stay did not live up to your expectations. Your comments are very valuable and help us in our processes of continuous improvement. Even if your stay was not for your complete satisfaction, we hope you will give us the opportunity to assist you on your next visits to Playa del Carmen, where we assure you we will do our best to change your impression about our service. Best regards. Count on us!
6,0GeraAtvykimas 2018 spal. 18
Reasonable price,. Great breakfast. Room and accessories are minimal.
2 naktų kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Dear guest, We thank you very much for the time you took to give us your comments, which are very important and help us in our processes of continuous improvement Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon! Best Regards. Count on us!
8,0Labai geraAtvykimas 2018 rugs. 3
Very clean and easy access with a better than expected breakfast buffet and a convenient location
9 naktų kelionė
Autentiškas „Orbitz“ svečio atsiliepimas
Gerente de Servicio a Huésped atsiliepimas
Dear Guest; Thank you for taking the time to give us your valuable comments. We are pleased to know that we were able to meet your expectations about the services provided for our staff. Our goal is your satisfaction, and provide memorable experiences as well. Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon! Best Regards. Count on us
6,0GeraAtvykimas 2018 rugp. 3
Bad breakfast The same food All the days was chilsquilez
6 naktų kelionė
Autentiškas „CheapTickets“ svečio atsiliepimas
Gerente de Servicio a Huésped atsiliepimas
Dear guest, We greatly appreciate the time it took to give us your comments, which are very important and help us in our processes of continuous improvement, we also regret that breakfast was not up to your expectations, our goal is to offer a small but coarse breakfast that meets the basic needs to start a good day, however, count on our commitment to continue striving to improve in our areas of opportunity. We hope you will give us the opportunity to assist you in your next visits to Playa del Carmen and change your experience. Regards, Count on us!
2,0PrastaAtvykimas 2018 rugp. 2
Nothing unique for this property bathrooms stinks and with small bugs looks like they have bed bugs. It’s was non refundable so I paid for three nights still I stayed in Westin Cozumel two days
Ravigandhy3 naktų kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Gerente de Servicio a Huésped atsiliepimas
Dear guest, We appreciate the time you took to give us your valuable comments about your stay at our services, I offer you an apology as your stay did not live up to your expectations. Your comments are very valuable and help us in our processes of continuous improvement. We hope you will give us the opportunity to assist you on your next visits to Playa del Carmen, where we assure you we will do our best to change your impression about our service. Best regards,Count on us!
8,0Labai geraAtvykimas 2018 liep. 1
We had a good breakfast. Service was good. the pool was clean.
1 nakties kelionė
Autentiškas „Orbitz“ svečio atsiliepimas
Guest Service Manager atsiliepimas
Dear Guest, Thank you for taking the time to give us your valuable comments. Our goal is your satisfaction, and provide memorable experiences as well. Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon! Best Regards. Counto on us!
6,0GeraAtvykimas 2018 liep. 5
Terrible! While drying my face after shower i smelled something nasty and when i looked at the towel i saw stain (like it was used to wipe a va—-a after sex). I was so mad!!! Imagine, i used the towel to dry my body first before using it to my face!!!! I ran back to the shower again to clean myself one more time , then called the front desk to let them know what happened. A guy came to our room and I showed him the towel. He said sorry of course! He told me the Manager will talk to me the next day, but no one call or come to see me. What a horrible experience.
Annie2 naktų kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Gerente de Servicio a Huésped atsiliepimas
Dear guest, We appreciate the time you took to give us your valuable comments about your stay at our services, I offer you an apology as your bad experience with the clean room,rest assured that we will reforaze with the staff the cleaning process Your comments are very valuable and help us in our processes of continuous improvement. Best Regards
10,0NeprilygstamaAtvykimas 2018 liep. 9
Very clean and nice hotel.
1 nakties kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Gerente de Servicio a Huésped atsiliepimas
Dear Guest; Thank you for taking the time to give us your valuable comments. We are pleased to know that we were able to meet your expectations about the services provided for our staff. Our goal is your satisfaction, and provide memorable experiences as well. Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon! Best Regards
10,0NeprilygstamaAtvykimas 2018 birž. 26
NICE HOTEL
EXCELLENT, I LIKE IT NICE ROOM GOOD FOOD NEARBY TO PARK CLEAN
CLAUDIAG4 naktų kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Gerente de Servicio a Huésped atsiliepimas
Dear Guest; Thank you for taking the time to give us your valuable comments. We are pleased to know that we were able to meet your expectations about the services provided for our staff. Our goal is your satisfaction, and provide memorable experiences as well. Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon! Best Regards Guest Service Manager
6,0GeraAtvykimas 2018 geg. 26
For the value it is an OK hotel. Hotel is close to the Playa del Carmen beach; the beach was not clean. I was told it is a not well taken care public beach. I picked this hotel as the pivot point to go on tours and other activities. The hotel looks impressive on photos, the rooms were basic and clean. Housekeeping staff did not leave sufficient towels, but when I asked for more towels and other things, they responded nicely. The breakfast was the same every day. No good if you are a health conscious person who does not like heavy or spicy food, or have stomach issues. After traveling through Valladolid and Merida, Yucatan, I can say the staff at the Wyndham Garden hotel was friendly and helpful, but not as attentive as the services I received in hotels in Merida, Yucatan. The difference was like day and night. Overall, for the value, this hotel is good. If you just want to stay for a couple of days and use it as a point of reference to travel, it might work out. But, if you want to fully make use of the hotel, then you might not be so happy due to limited food choices, not having access to the hotel restaurant at all times (closed at certain time), difficult to find good food in the area when you do not know the area, not having access to a clean beach, and limited shuttle services. Taxis charge $100.00 pesos from the ADO station to the hotel s just a couple of blocks away. So, if you do not rent a car, then you will have to pay about $100 for any fare to a close by place.
Hope5 naktų kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Gerente de Servicio a Huésped atsiliepimas
Dear guest, We appreciate the time you took to give us your valuable comments about your stay at our services, I offer you an apology as your stay did not live up to your expectations. Your comments are very valuable and help us in our processes of continuous improvement. Even if your stay was not for your complete satisfaction, we hope you will give us the opportunity to assist you on your next visits to Playa del Carmen, where we assure you we will do our best to change your impression about our service. Best regards,
10,0NeprilygstamaAtvykimas 2018 geg. 26
Great hotel - able to walk to 5th Avenue ... great restaurants within walking distance.... swimming pool very relaxing... 5th time to stay in this hotel
1 nakties kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Gerente de Servicio a Huésped atsiliepimas
Dear Guest; Thank you for taking the time to give us your valuable comments. We are pleased to know that we were able to meet your expectations about the services provided. Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon! BEST REGARDS
10,0NeprilygstamaAtvykimas 2018 geg. 11
Nice Hotel minutes from downtown
Staff was very friendly, very helpful when needed.
Dan5 naktų kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Gerente de Servicio a Huesped atsiliepimas
Dear Guest; Thank you for taking the time to give us your valuable comments. We are pleased to know that we were able to meet your expectations about the services provided for our staff. Our goal is your satisfaction, and provide memorable experiences as well. Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon! Best Regards, Manager of Guest Service
10,0NeprilygstamaAtvykimas 2018 geg. 3
I had a wonderful stay. The room was clean and exactly what i needed. The staff was helpful and friendly. The location was central to all local activities.
Paul 7 naktų kelionė
Autentiškas „Orbitz“ svečio atsiliepimas
Gerente de Servicio a Huésped atsiliepimas
Dear Guest Thank you for taking the time to give us your valuable comments. We are pleased to know that we were able to meet your expectations about the services provided for our staff. Our goal is your satisfaction, and provide memorable experiences as well. Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon! Best Regards Manager of Guest Service
4,0VidutiniškaAtvykimas 2018 bal. 3
Overpriced “motel”
My family stayed at this “motel” for a night before heading to Chichén Itzá. The water wasn’t draining in the shower, the furniture was falling apart (there was tape holding it together) and the breakfast was half decent. This facility is in dire need of renovation.
María1 nakties kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Cecilia Paredes atsiliepimas
Dear guest, We appreciate the time you took to give us your valuable comments about your stay at our services, I offer you an apology as your stay did not live up to your expectations. Your comments are very valuable and help us in our processes of continuous improvement. Even if your stay was not for your complete satisfaction, we hope you will give us the opportunity to assist you on your next visits to Playa del Carmen, where we assure you we will do our best to change your impression about our service. Best regards,
2,0PrastaAtvykimas 2018 vas. 18
Cleaned towels we not left everyday
They had no room service. The ice machines on each floor were broken so everytime you needed ice you had to go down to the restaurant. Housekeeping forgot to leave towels & cups almost everyday.
Brenda8 naktų kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Cecilia Paredes atsiliepimas
Dear guest, We appreciate the time you took to give us your valuable comments about your stay at our services, I offer you an apology as your stay did not live up to your expectations. Your comments are very valuable and help us in our processes of continuous improvement. Even if your stay was not for your complete satisfaction, we hope you will give us the opportunity to assist you on your next visits to Playa del Carmen, where we assure you we will do our best to change your impression about our service. Best regards,
10,0NeprilygstamaAtvykimas 2018 vas. 20
Niceto hotel, great location
Playacar is way better thn Cancún. All main atractions are closer to Playacar.
ARA5 naktų kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Cecilia Paredes atsiliepimas
Dear Guest, Thank you for taking the time to give us your valuable comments. Our goal is your satisfaction, and provide memorable experiences as well. Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon! Sincerely,
8,0Labai geraAtvykimas 2018 vas. 16
Nice hotel close to town center
Nice hotel and good one for the value. It has a close location to the town center.
milly4 naktų kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Cecilia Paredes atsiliepimas
Dear Guest, Thank you for taking the time to give us your valuable comments. Our goal is your satisfaction, and provide memorable experiences as well. Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon! Sincerely,
4,0VidutiniškaAtvykimas 2018 vas. 9
An OK hotel but not again.
The room wasn't ready till after 5pm No towels at all in the room Wanted to go to the swimming pool just to find out I had to go back to the room, get my ID and go back to the front desk to get a foul olé of towels, (they could've told us they need an ID when we checked in instead of having us going back and forward to the room) The toilet didn't work the next morning so we had to move just to find out the AC in the second room didn't work, we complain but they didn't do anything about it. Pros- good breakfast, clean rooms and nice pool
3 naktų kelionė su draugais
Autentiškas „Hotels.com“ svečio atsiliepimas
Cecilia Paredes atsiliepimas
Dear guest, We appreciate the time you took to give us your valuable comments about your stay at our services. I offer you an apology as your stay did not live up to your expectations. Your comments are very valuable and help us in our processes of continuous improvement. Even if your stay was not for your complete satisfaction, we hope you will give us the opportunity to assist you on your next visits to Playa del Carmen, where we assure you we will do our best to change your impression about our service. Best regards,
6,0GeraAtvykimas 2018 vas. 14
The room was mildly clean upon arrival. Daily the beds were changed and towels replenished. However there was no cleaning done. The last day of my stay I placed the do not disturb sign on the door when I returned the beds had been made up.
Vivian4 naktų kelionė
Autentiškas „Orbitz“ svečio atsiliepimas
Cecilia Paredes atsiliepimas
Dear guest, We appreciate the time you took to give us your valuable comments about your stay at our services, I offer you an apology as your stay did not live up to your expectations. Your comments are very valuable and help us in our processes of continuous improvement. Even if your stay was not for your complete satisfaction, we hope you will give us the opportunity to assist you on your next visits to Playa del Carmen, where we assure you we will do our best to change your impression about our service. Best regards,
2,0PrastaAtvykimas 2018 vas. 15
Never Going Back
I've been here 3 times in the last 6 months and it has progressively gotten worse each time. I was there last week, and this time my golf shirt and an expensive pair of jeans were stolen out of my suitcase in the room; coincidentally during the afternoon when the hotel staff were cleaning. Usually it's small stuff they steal like car charger adaptors or your loose change left on the table. The quality of the breakfast food has also gotten much worse. The attitude of the staff is also terrible now. When this place was the Holiday Inn Express, it was a great place to stay with great value. Since Wyndham took over, don't even think about staying here. If you must, put everything of any value in the safe, otherwise it will get stolen...
Colin2 naktų kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Cecilia Paredes atsiliepimas
Dear guest, We appreciate the time you took to give us your valuable comments about your stay at our services, I offer you an apology as your stay did not live up to your expectations. Your comments are very valuable and help us in our processes of continuous improvement. Even if your stay was not for your complete satisfaction, we hope you will give us the opportunity to assist you on your next visits to Playa del Carmen, where we assure you we will do our best to change your impression about our service. Best regards,
6,0GeraAtvykimas 2018 vas. 10
Not what I expected
The hotel has no liquor, so poolside bar is empty. There’s no bank machine and no onsite bank machine etc. The hotel is outside the resort area and quite a walk to get to a store or the beach. All in all not what I expected but if your looking for just a room and have your own transportation it’ll do. Brush up on your Spanish there’s very little English spoken there.
Todd4 naktų kelionė
Autentiškas „Expedia“ svečio atsiliepimas
Cecilia Paredes atsiliepimas
Dear guest, We appreciate the time you took to give us your valuable comments about your stay at our services, I offer you an apology as your stay did not live up to your expectations. Your comments are very valuable and help us in our processes of continuous improvement. Even if your stay was not for your complete satisfaction, we hope you will give us the opportunity to assist you on your next visits to Playa del Carmen, where we assure you we will do our best to change your impression about our service. Best regards,
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