Crowne Plaza Beijing Sun Palace, an IHG Hotel

Well kept property maintaining a good standard of cleanliness. I've stayed at several Crowne Plaza's in China, and the cleanliness/maintenance can vary considerably. If you English is your language of travel, you'll find other brands will be able to service you better. If you have made efforts to speak some Chines, you'll be just fine. Hotel is next to a mid-range shopping mall, with some dining options and a grocery store in the basement. If you're in search of a pub or lounge after a long-day of work, you won't find much around here.

Good

A great hotel. Offers all amenities. Large rooms. Comfy bed. Fast wifi (though subject to China content filters). Nice breakfast and four in house dining facilities including the lobby bar that offers late night snacks and a surprisingly nice Internatoanl wine selection. There's a shopping mall across the street for further dining and shopping but don't expect neither fine cuisine nor bargains. Gym is fully equipped and machines in good order. Pool available too. Location is on the 3rd ring, about 30-60 minutes from airport and about 20-40 minutes to the major tourist attractions at center of town. Airport metered taxi about 90-120 RMB depending on time and exact route (tolls included). If there's one downside to this hotel it is that except for that shopping mall next door, there's nothing to do or see in the neighborhood. Everything is a taxi ride away. I was there for a conference so proximity to airport is a plus, and except for a 1 hour exploration at that mall I did not set foot out of the hotel. But if you're in for a tour of town - the location is not perfect. Nothing walkable.

Nice

Great hotel! Incredible amenities, good restaurants, spa and pool were great and we had a view of the sunrise each morning. Slightly difficult time communicating efficiently with the staff as I do not speak Chinese but that is really on me! Would gladly stay here again :)

Clean and next to a shopping mall with many restaurants.

My stay here was beyond amazing! Check-in process was efficient and the lady was also friendly and allowed me to checkout late (by 2pm) on my last day of stay without any additional charges. The room was beyond my expectation — it was spacious, had a mini bar, a huge bathroom with deep soaking bathtub, workspace area, lounge chair by the window and super comfortable bed complement with a pillow menu! Room was also really clean, which I appreciate. Apart from the amazing room, I would love to shout out to the concierge from helping me store my luggages and hailing cabs for me. Breakfast was also scrumptious, though not the best I’ve tasted; notable, there was a wide selection so I am sure everyone would be satisfied! Lastly, I will love to give special mention to staff Amine and Alice from the lounge bar. I’ve spent both my evenings by the lounge bar, and was serviced really well by Amine and his colleagues. It was really nice to be able to communicate with someone who can speak English and understand the pain points experienced while traveling in the beautiful country. Once again, thank you Amine and Alice for your exemplary service!! P/s: a lady pianist plays beautifully by the lounge bar on certain nights so be sure to catch her if you would love to wind your evening up with a bottle of good champagne!

Food quality and service are decent but the location of the hotel is awkward.

The room was nice, large room and chairs very comfortable. The lack of a mattress made for a little discomfort sleeping. I know Asia tends to go with a thick mattress pad over box spring, but I felt this was high end enough hotel to have had a mattress.

The variety of hot food at buffet breakfast has gone down hill compared to my Dec 2017 visit. They also stopped replenishing the hot food after 0920 which is still too early given they are opened until 10am for breakfast. The hotel Internet has also gone worse. I can connect but even browsing Baidu is painfully slowly even when the wifi connection is strong and okay. I suspect there is insufficient bandwidth for everyone but it is surprising to me given that i surf the Net during the say when guest count should be low. The last thing is that they assigned room 06xx to me which windows faces the internal meeting room level 3/4. The hotel staff or contract workers setting up the conference room floors were noisy with their shouting back and forth instead of using walkie to communicate. They created quick a rackus on 13th May. I think the hotel manager for the meeting set up should have told those workers to keep their noise level down given that there are hotel rooms facing the meeting room floor. Sad.