Hotel Attaché - Viena

Usually the stuffs were friendly and polite, not everyone though. I requested for high floor room during booking. They gave me in ground floor. When I notified them (after one hour of check in), the reception guy checked the computer and find it true; then he said me why I haven't mentioned it during check in; all rooms were booked by then!! My question is, then what's the reason for my mentioning that during booking?? The water was sliding in shower slowly, I told them for three times, then they informed me that they give some "solution" to clear the channel, however I didn't notice any change at all afterwards. This hotel doesn't have any air conditioner at all, by every means. Later one stuff informed me that they have only one air conditioning machine for the whole hotel, so all the rooms have same air conditioning facility. So, although the air condition was set to 17 (and cool) in my room, it was feeling not less than 30 as the windows were closed. After complained in reception, the reception guy gave me a small table fan!! That's my air condition for this high payment!!!! They don't have any bedsit. And, finally the hotel has 4 stars outside but inside it was showing 3. By every mean, this hotel is not more than 2 star, I don't know how they got 3 star. It was not value for money.

Good location, comfortable room, friendly staff, baggage storage facility

Nice room with comfy beds and clean bathroom. Location is perfect close to attractions and train station.

Hotel is reasonably clean, a bit dated with good air conditioning but soft, lumpy mattresses. Ok for the price we paid, especially in Vienna from what we could work out. Although reception was friendly it was hard to get information from them. Great location with tram stop right out front, 10mins into Ringstrasse cafés & supermarkets close by.

Its ok hotel , not perfect but ok , Location is really good