City Partner Hotel Holländer Hof - Heidelbergas

One night to vist historic university town of Heidelberg - we were pleased with our choice of hotel.

The hotel is quaint and homely; nothing modern. But location is great. From our room, we have a wonderful view of the Old Bridge. And the hotel is right in the Old Town, which is the best location to explore the area and the Heidelberg Castle. But room service has a lot to be improved on. There were a lot of times I would call Reception and no one answers. There is no in-room free coffee or tea and if you call for room service, the price is more expensive, plus you have to pay for room service. There was 1 nice girl in the reception; but 2 others were not (they just acted business-like but not warm and welcoming). One time my internet was not working no matter what I did, so I suggested that the router be reset. She did not agree with me and she did not do it –because, she said, HER internet was working. Also, the room price does not include breakfast. But when I got down for breakfast buffet, there was not much; for EUR13.50, I wish it was cheaper. After all, the hotel does not offer free in-room coffee, nor does it even give complimentary water.

The location of the hotel was very close to the old part of the city which was very convenient. Good breakfast although not included with the room. Otherwise I would recommend this hotel!

Awesome trip to home town. Perfect in every way! Restaurants all around.

The hotel is ideally located for walking the old town of Heidelberg. You have a perfect location by the Neckar River and the Old Bridge. The reception service is very good and helpful with everything. Our bathroom was small and the room is not large either, but adequate. Hotel parking was okay---you can unload baggage directly in front of the hotel and then you parking in the P12 lot which is not a bad walk from the hotel. Plus the hotel gives you a voucher for reduced daily parking fares at that lot (8 euros per night). We would stay at this hotel again. Our only complaints were that the room got too hot at night and we were unable to adjust the heat in our room (we were there in January and it was quite cold outside); and that on the weekend nights, there was a lot of noise outside the hotel due to late-night party folks. A big plus for this hotel was the Restaurant adjoining the hotel, Wirtshaus zum Spreisel! This restaurant is not a part of the hotel, it is family-owned. The husband chef is German and the wife Maria is Greek and the food is outstanding!! Their German dishes were the best we had on our whole trip, and Maria made us a Greek salad that was the best we've ever had!! She is a very nice person and made our visits (we only ate there after we discovered it!) happy and welcomed.