Hotel Domus Florentiae

Not a 4 star hotel. Stayed in room 111. A very tired and basic looking room. Walk in shower which leaked and was not very stable. Good breakfast but very small breakfast room which was very cramped. Handy for train station and all attractions Would not stay here again.

Very friendly and excellent location

Good.

Not four star. Two stars at best. Only one person working. No porter or bellhop. Holes in towels. No breakfast even if the hotels.com listing says full breakfast included. Have to ask hotel for credit voucher to make up for it. Lobby furniture has dark stains on old couches. Smelly elevator. Television monitor is 50 cm, too small. No manager is available at all to appeal problems or common sense.

Really a mixed bag here, and disappointing vis-a-vis the 4-star status. The positives include (1) the location being great both for the train station and for exploring Florence; (2) the fantastic service ethic displayed consistently by Mirko; and (3) the good work of the two people who served breakfast. The cons include: (1) loud both as re street noise and re a bunch of 20-somethings partying hard on the first night until 2 am; (2) dated room; (3) two twin beds pushed together when a double bed was specified; (4) highly problematic toilet flushing mechanism; and (5) bugs in the room from open windows. We wouldn't come back again.