Hotel-Pension Cortina

Room is clean, area of the city totally good. Great asian restaurants nearby. The room is very basic but clean. The price/comfort ratio was perfect. Not for a weeks stay with a loved one, but perfect for a business or couple night stay

My single room was on the 1st floor above a bar that plays music until 5am on Friday nights and music could be heard all day on Thursday. The room was fair for the price and location was just a 7-10 minute walk to the train stations. The WiFi didn't work from the room either!

Beware! Hotel had no hot water for 4 days & did not offer credits or refund. Had no English speaking staff as advertised & internet was not working. Claimed no hot water or internet service was not their fault so no credits or refund. "Manager" is offsite & only way to contact him is through email. Sent 3 emails complaining & asking for credit or when services would be restored but no response. Checked out early but receptionist could not refund the days not used since payment is required at time of check in & "only bookkeeper" can issue credits. Not lighting in stairwell up to lobby on second floor, dangerous coming & going at night in the dark. Pictures not accurate of rooms or facilities, no help from staff, listing should be removed from Hotels.com immediately. Finally had to challenge charges with credit card company to get my money back.

Good stay

I didn't like the location of the room. I was in room 18 which is next to the check in desk so I heard everyone outside like they were in my room. The room had a shower and sink but the toilet was inconveniently located down the hallway and around the corner which gave the impression that most guest in that spend the night in that room probably piss in the shower or in the sink. I would not stay here again and I would not recommend it.

Good location. Everything is close: subway, shopping, cafe. Clean big room with sink and shower. Washroom is in the corridor. You can buy breakfast for 7 euro. No kettle, no coffee or tea.

Nice location but the hotel is too old. It says there is lift but you still need to walk upstairs to the reception.

Hotel is clean, near shops and bars etc although hotel is basic, the toilet is shared with the rest of the floor at the end of the corridor. The other problem is that the reception is advertised as 24 hour but isn't as I discovered when I tried to check out of my room, I had to leave my key under the counter.

Horrible experience. Hotels.com listing shows that there is in room a/c, and there is not. It's HOT. You have to have 3 keys on a key ring to get into the building and your room. Very inadequate property and horrible service.

Das Hotelzimmer war recht groß, sauber, und hatte 2 Einzelbetten, einen eigenen Toiletten- und Duschraum,,sowie einen kleinen Fernseher. Es war keine Bedienungsanleitung vorhanden, sodaß es mir nicht gelang, Sender einzustellen. Am Abreisetag bat ich darum, meinen Koffer noch bis zur Abreisezeit gegen 16 Uhr im Hotel zu deponieren, was jedoch abgelehnt wurde. Dadurch entstanden mir 6 € Zusatzkosten für ein Schließfach.