Gamma Ciudad Juarez

Worst hotel and experience ever, STAY AWAY FROM THIS HOTEL. First when we arrived to the hotel they couldn't find my reservation even though I showed them the email with the confirmation number and proof that the room was already paid. The guy at the front desk told me to open a new voucher and that in the morning that he could find my reservation he would cancel that extra charge, its been 2 weeks and still haven't received my money back, so I paid twice for this crappy hotel. Another thing about this pseudo hotel is that when i arrived at the hotel there was no electricity in all the hotel except the reception area, at least It came back around 11:30 pm. The bathroom had a shower curtain that looked more like and old rag with holes and was falling apart, and a toilet with black stains. Do yourself a favor and stay away from this hotel, when this hotel was Plaza Juarez was great with exceptional service, now they treat you like they're doing you a favor. Oh and they tell you that you shouldn't reserve via hotels.com that its better directly with them the avoid any inconvenience like my trouble about the reservation This was told to me by the manager itself .

Was a beautiful hotel, nice rooms,very good service, swimming pool. Breakfast included. I have a car Dolly and they took care so I didn't have to drive with it on the back of the car. I will stay there again.

My boyfriend stayed at this hotel before but it was only for a night so we didn’t think much of it. Recently we decided to stay here again for our 4 day trip to Juarez since it had the breakfast included and the rooms were pretty clean the previous time we came. This time we liked it even more. Everybody was so nice, the rooms and hotel overall were clean. The patio area was so beautiful, wish it was hot enough for us to enjoy the pool. Also, the breakfast is included and they can also deliver it to your roommate but that’s a separate fee not a part of the free breakfast but either way we ordered so much food and it was so inexpensive. It’s nice for when you don’t want to drive around. Other reviews from hotels I noticed people said their items went missing which made me nervous and I remembered last time our things were okay. This time again nothing went missing and the cleaning ladies were very nice. We already planned that next time we will be staying here as well! Plus it is on the more affordable side so it’s so amazing!!

Good