Senator Apartments Budapest

Check-in was very slow. Customer service is very poor. Not helpful .Not welcoming . After reading bad reviews online , I emailed the company to express my concerns and i was assured i was going to be in a brand new apartment, on checkin i was asked to walk in the rain dragging my luggage to another location - offered no umbrella or assistance with bags, there i was shown an older building that is clearly still under renovation on the outside , exactly the building that the bad reviews were talking about . I refused to stay in this building and was then walked another 10 minutes in pouring rain with my luggage to another location again, this apartment was in a nice building and the apartment itself was spacious and had everything i need, very noisy but otherwise it was good . I would not use Senator apartments again .

The place was in a great location. A little noisy if you’re trying to sleep, but not bad. Check in was easy and staff was friendly.

Did not realize we would be staying on Top of a Night club. Had a very hard time to sleep.

We booked an executive one bedroom apartment in Senator Apartments in Budapest. The website showed pictures of modern, clean and attractive accommodation in central Budapest. However, beware! The website is not the whole truth. What we were actually sent to was a run down, dump of an apartment in a filthy courtyard, the entrance of which was overflowing with bins. When we finally managed to get in through the door off the street and then get into the apartment as the lock was dodgy, we found ourselves standing in a lime green, orange and purple apartment which looked as if someone had just moved out. Dangerous electrics - see photos and dirty laundry as well as offensive stickers on the fridge and drawers full of some else's rubbish couldn't have been further from an executive apartment if it tried. We complained immediately but there was no alternative. We were moved the next day to an apartment which looked like the picture on the website. The company didn't apologise, didn't give us a refund and the staff treated us as if we were making a complaint for no reason. It was disgraceful, So while we ended up nice apartment after much angry discussion, beware the address Rumbach Sebesteyn utca 7, ground floor 7. It's disgusting and ruined our New Year!

This was located in a very good area. Close to pubs and bar. Also close to city centre.