Club Quarters Hotel, World Trade Center

Best location, affordable price, and great amenities, I didn't like the service (Front desk were rude)

The housekeeping lady that paid us a visit 10 prior to us checking out of the hotel could use some etiquette classes.

I thought that the location would be slightly less convenient. I was wrong. It is v convenient to shopping and mass transit. It is also much quieter than midtown. The facilities are uncompromisingly clean. The staff welcoming, knowledgeable, and genuinely interested in your stay.

Room was very comfortable. Would have liked to have more creamers with the coffee, and another sugar packet (forgot to call the desk in the evening for this). A brighter/larger light at the desk would also be a good thing. Otherwise, I appreciate the water in the corridor, and it was quiet, even on the 4th floor.

Our stay was wonderful, Hotel was in a great location and staff was accommodating. Our room was clean, cool and comfortable. Complimentary beverages, snacks and loved the fill your own water bottles right outside our hotel room door. What I didn't like is the fact that we were charged a surcharge for booking through this site. We thought we got a great room rate, but turns out, after the surcharge it was no different and possibly more, than booking directly through the hotel. Wish that were a bit more obvious if it was stated at all on the hotels.com website.