Best Western Plaza Hotel Hamburg

Handy for a late flight arrival as the U-Bahn station is next to it and only one stop from the airport

We made arrangement for early morning wake up call and we didn’t receive it until about 30 mins later than we requested. Wake up calls need a better system than just a phone that wasn’t convenient for person at the desk to use.....Those red rugs in the hallway, have to go....collects too much dust....

Very adequate

Good overnight stay after arriving on a late flight. Close to S-Bahn with short direct connection to the airport.

Very convenient hotel on the train station close to the airport and within 30 min to the harbor. Staff was very friendly and helpful! Room was clean and comfy. Overall we had a very good stay! We would come back

The only local atm was out of service, had to go back to the airport just for an atm!!! At night and morning lots of noises from outside and other rooms, woke me up earlier than i wanted. But overall cleaniness and service was ok.

Handy for one night stop over after a late flight as it is just one S-Hahn stop away and situated next to the train stop.

Clean hotel, nice rooms, adjoining restaurant was also very good

Great location, friendly staff, however, some mishaps. No television, no telephone and cleaning staff rearranging everything. The past 5 years I stayed 3 to 4 times a year and it was mostly satisfactory. Despite all I would recommend this hotel.

I have used Hotels.com filter for Free Parking, and this hotel came up, when we went there they told us it costs 18 euro for parking. we were lucky there was P+R paking nearby.