Quest Hotel Simpang Lima - Semarang by ASTON

Actually I don't know what happened with my booking but I'm not stay in this hotel for this booking number. The hotel's staff said my booking was cancelled by Hotel.com. When I checked actually the number booking was cancelled isn't same with my this number booking to stay. And I also not received cancelation email for this booking. I want to call Hotel.com but the number was busy. Lucky me, I choose to pay at the property so it isn't charge to my credit card number.

Very appreciate for the hotel staff, especially for the housekeeping team. In this vacation, my second daughter got sick and vomitted so many times. They are really helpful and kind.

Kebersihan untuk kamar mandi nya kurang dan sprei nya ada yg kotor flek2

Nice and comfortable hotel with cozy environment..Value for money and satisfactory stay.

Bapaknya yg front line baik sekali, ramah dan helpful

A good reasonably priced hotel. Fast and efficient check in and out with friendly and helpful staff. The room was clean and big enough for our needs. Our bedsheets could have done with better cleaning though but overall im happy with the room. Hotel has a nice near roof top pool and our room was facing the pool. Few places to eat outside hence we didn't bother with hotel food.

Poor service started at the front desk. Request prior to arrival for a quiet and non smoking room was ignored upon check in. Was told there were no rooms left on the non smoking floor. I raised this as an issue and they very quickly found a room. The beddings were dirty and stained. The bath towels were more grey in colour than white. They also had extremely loud music playing at 7am on Saturday with some so called exercise class for their staff. No idea why it had to be done at 7am when you have paid guests staying. There are better hotels in Semarang for sure.

This is my second stay at this hotel . Theres no complaints. Just that the air conditioning should be better

Check in is a breeze. Breakfast is good. Clean room, can be better if they have more soap/shampoo but we asked the housekeeping and they were easy to talk with. Good place to stay!

We have a pick up from the airport. You can take the Blue Bird taxi also and is cheaper than those touting outside the airport. Remember to buy the taxi ticket at the airport. Those people touting for passengers will cut throat you Staff friendly, room quite big and comfortable. Breakfast good with variety. For the price we pay not much complain. Only setback the shopping are Not so near and you need to take a cab or becak but not expensive. Outside hotel many make shift stalls selling their local delicacy and reasonable price. There is a small supermarket just opposite the hotel. Overall exceptable.