Four Points by Sheraton Long Island City Queensboro Bridge

Helpful staff, clean decent-sized room. Nice view from the room, amazing view from the rooftop bar. It's just one stop from midtown Manhattan, and there's plenty of good, interesting food nearby.

Amazing place, friendly staff. Plus they have a restaurant right downstairs!

Great experience. Easy check in. Friendly staff, Great breakfasts in the cafe. Overall a most pleasant stay. We'll be back.

The neighborhood seemed not so safe in the night. Hard to find a parking when the hotel’s garage was full. Wish the rooftop is also open in the morning.

I asked for a small frig for my insulin. When I there, the only light by the door was very dim. I went to turn on the light tripped over the frig. It was on the narrowest side of the bed, so I moved it to the side by the window. I plugged it in, it blew the circuit and all the lights went out. I called front desk, they came up & flipped the circuit, lights went out again. I told them to remove the frig. I had to keep my insulin in the ice bucket. On Monday I had to get up at 4am to catch my flight. Sunday night was very cold. At 1am I awoke very cold. The heater was blowing only cold air. I tried several times to turn on & off & change temperature. fortunately I had a heating pad for my back which I put under the sheets waiting for the heater to work, to no avail. I considered calling the front desk, but there were 2 options - have them come in and spend time trying to fix heater or move to another room and deal with my luggage.. Since it was 2am & I had to get up at 4am to finish packing and catch my plane. Both options meant I wouldn't get any sleep. When I left I told the front desk. They said I should have called & I would have gotten another room. I called when I got to CA to complain, was told the manager was off work & he would call Tues. NO call. I called Wed, told he would call, no call. I called Thurs and got an assistant to ask for a refund. They said manager would call me. NO call. I called again and they would not offer a refund. I finally gave up. This sucked!