MRT Hotel

Room is dark, wet and smelly. Changing room must pay additional fee

Nice hotel in walkable distance from Banciao HSR station and close to Fuzhong MRT station. Even though hotel is small, well maintained and easy access to public transportation. Also, you can find taxi all the time just next to the hotel. Very nominally priced and good service compared to similar hotels. Limited menu for breakfast but ok level. Rooms are clean and with required amenities for a business traveller.

I booked for nonsmoking room, but when I checked in around 10 pm,I was given the smoking room. Even the hallway in front of the room has smoking odor. The smoking smell is very strong in the room and made me very difficult to breath. I went down to the receptionist to complain. They gave me the air cleaner right away and it helped a bit. For the second night, they moved me to different room and it was okay. The third night when I checked in again, they also gave me the same smoking room as the first night. I have to explain over and over again to the hotel receptionist that barely understand English in order to be given the NON SMOKING ROOM. Despite of that, the hotel location is near MRT station, the room is clean and the receptionist is friendly even though I have difficulty in communicating with them.

It was ok.

I think someone was smoking in the room for at least 3 days, I complained to the staff. Other than that, everything was good.