Dream Downtown

I loved my stay at the Dream Downtown. The staff was excellent, the room was fabulous, and the location was wonderful!

I was on a business trip which naturally meant that I needed to work from my room. The wifi was horrible, to say the least, it just didn't work. Whenever I called the front desk to check what is going on, the staff was unhelpful, just repeating the same canned response and not particularly nice. The shower kept changing from hot to cold water which made the shower experience really annoying. Apart from that, the room is nice, clean and well designed.

There was no bin in my room and although I asked for a quiet room I was overlooking the pool with noise until after 9pm!

Amazing hotel and stuff

This was one of the single worst hotel experiences i've ever had in my life. I'm a light sleeper and asked for a new room shortly after checking in (early) as I was placed in a room on the second floor across from a truck loading bay. The staff informed me that they'd have to charge me an additional $120 per night to change to a different room. I then proceeded to get less than 4 hours of sleep as I was kept up all night by the constant loading and unloading of trucks. I will never stay here again!