Nesva Hotel

Bed sheets were not changed for days. They just smoothed out the creases as best they can, then just straightened out the bed sheet again. If you are aware or pay attention, you will notice that the creases cannot be eliminated except with washing and ironing. So, used bedsheets are reused for many days.

It was wonderful I would recommend the hotel to all my friends staff and service were great

Ac was not functioning in original room. Eventually moved us to room with AC that was better but still not great. Overall OK. Close to mass transit which is plus.

Nice small hotel at Queens. 3 minutes walk from subway line that goes to Manhattan. Very nice and helpfull staff. Clean and quite hotel. The king size bed was very good. Room is somewhat small though, and also breakfast could improve (variety of juices could be nice). Overall the hotel gives good value for money

Firstly, I'm not sure what the label 'Boutique' hotel is really supposed to mean as this place was a plain little hotel with nothing special about it at all. The rooms are tiny and I accept you don't get much for your money in NYC but there were no chairs in the rooms, the bedding is the cheapest available and single use plastic polystyrene and plastic plates are used for breakfast. The air conditioner sounded like a Harley Davidson so we could be deafened or hot? The reception staff are pleasant but the other staff members ignore everyone....maybe that's the quirky Boutique element I was seeking? The shower in the room was excellent and the towels changed daily. The local Queen's (Dutch Kills) area is quite good and local restaurants are better value than in NYC itself. As one local told me, "Stay and eat in Queens and just visit Manhattan". There appears to be much better hotels nearby so will try our luck at these next time and avoid this dull lacklustre hotel. We asked if we could possibly stay a few hours longer, on our last day, as we had a night flight out of JFK later and had learnt that the room had not been let to anyone else? You can have an extra hour was the response, from the manager, after spending over $1,200 with them. She is clearly mean spirited and hopeless at hospitality; I would say, as it wouldn't have cost them a penny. Perhaps that type of customer service is the Boutique element I was seeking?