The Collective Paper Factory

Liked this place a lot but the room was really small which shouldn't be a surprise in NYC but it was still smaller than I imagined it would be. The staff were great and the facilities really interesting with a nicely designed decorations and furnishings urban and industrial feel and young vibe. Parking on the street was free and readily available. The faucet in our bathroom was really loose and I was afraid it would break but it didnt.

Good location. Easy to get into city or explore Long Island City. Friendly and helpful staff. Clean and comfortable room (bigger than budget hotel rooms you find in the city). Only complaint would be the low water pressure in the shower.

During check in, the lady at the front desk was involved in a personal conversation while we stood and waited. The fire alarm went off in the middle of the night. We were told they were testing it. breakfast was great last time. This time we didn’t eat.

Everything was wonderful until we laid down on the bed.. the bed was horrible. Enough to actually write about it on here. Usually I never fully review my stays but it was THAT bad. Woke up not feeling well rested but instead feeling regret that I put myself and my girlfriend through it.

The rate I got from Hotels.com was a good one, the room was adequate, and the staff were exceptionally friendly and helpful BUT the unexpected "service fees" and "resort fees" when I checked out were unexpected and unwelcome. Plus, the cost of breakfast items was exorbitant. I literally paid one third as much at a coffee shop across the street. Not sure I'd consider staying here again.