Aqueen Hotel Lavender (SG Clean)

The back of the door and carpet is so dirty that I can see the dirt from the corner of the room. Aircon is so dusty and the wall all is not furnished well

All good except no carpark for guests...

All staff very helpful and nice specialist the customer service Joviel very helpful and nice person.

Pros: Room was decent size enough for 1 pax. Basic necessities were provided. Cleanliness done by the housekeeping team on a daily basis was meeting expectation. Cons: First entry into the room with musky smell originating from the toilet. The small ventilation fan and wet soaked bath curtains were the reason. Since this is a single bed, the layout of this type in this hotel are just beside the lifts. You’ll hear the working mechanism sound of the lifts going up and down until the late night and beyond. The layout and design of this is simply not reasonable and purely for the sake of maximising the room capacity for profit. Any request for a room change will be an upgrade and a small fee for each night will be imposed. Ridiculous. The aircon is wacky. When you’re set the speed and temperature, it gets cold but after a long time, it will just operate in economical mode or power saver mode making the room stuffy and warm again. Readjustment again seems to do the trick but it’s annoying.

Hotel staff, especially Peter and David on a night were lovely and really helpful, helped move us rooms and helped find a missing item we had left. Overall, it was ok for a quick trip to Singapore as the place Is so expensive anyway - its a quick walk to the city mall and a quick walk to the train station. However, we found that the rooms were outdated, single glazing glass meant you could hear everything from birds to builders at 5am. Unfortunately we left the room each morning covered in bug bites and the bed and pillows were the most uncomfortable things I’ve ever slept on. Also other hotel goers were incredibly rude and would shout outside their rooms from am to 12am daily - obviously the hotel and staff are not at fault. However, it is a basic, budget hotel and it is in a convenient location, for a quick one or two night stay it is ok.

Too loud. People in other rooms were keep slamming the doors and constantly talking to each other loudly until 2 am in the morning. Finally I had to call the receptionist to tell them to be quit.

It was my first time staying at the Aqueen Lavender and it was the best place I could possibly have stayed in for my budget. As a solo traveler, the room was appropriately sized and I stayed in full comfort. Housekeeping service was excellent! One of the best aspects was the location: less than 5 minute walking distance to Bendemeer MRT station (Downtown Line), Lavender MRT, and various bus stations, all of which connected me quite quickly to the tourist attraction spots and the CBD area. This hotel is as centrally located as you can get! Very easy for first-time visitors to Singapore who want to stay closer to central. All the staff members were very friendly and assisted me as best possible, whether it was directions, special needs, etc. Maximum score for me! Thank you, Aqueen Lavender!

I can't expect too much out of a reasonable price. The interiors were outdated and some corners of the room that may not be always apparent to the housekeeping were taken for granted (in short it was a little dirty but not completely). Nevertheless, it was alright for a one night stay.

The room was small not clean and had lot of road noise as the windows are not sound proof