Hotel Seri Malaysia Johor Bahru

This property is ok just nice

comfortable and recomend friends

We booked for 2 family rooms, of which we had indicated our preference of having an adjoining room. the best they can provide is to have an opposite or side by side room. Instead, we were given the opposite end of the hotel. It was not an excuse of giving us the last rooms as we had walked in to leave our luggage at 11am and game back from shopping at 11pm . Room 366 water pressure was too low that it couldnt even heat up the water heater so we had a cold shower at 12 midnight and in the morning. we had to pump in the water in the water tank just to flush the toilet! We do not expect much from the breakfast table, comparing the price we paid for the hotel. So it's reasonable. Lightings to the hotel should brighten up All staffs having a bad day should not be attending front counters. None of the 3 staffs had a smiling face .

This is a family hotel, so I felt secured

Goodjob when you set priority to your custimer complaint and act fast. We check in late night, feel super tired, then a problem across in our room and we get to change to another room. We are happy for the service.

No wifi on that day and whatever is requested for bedding is not arranged. Breakfast Buffet is not alot of choices no wonder is that pricing, but taste of the food is still not too bad.

The bad: 1. No wifi in the guest room. Only in lobby. Can make your day boring because no wifi in room. 2. The hotel is old. The room is old. The furniture is old. The bed is old. The bed linen is thin. The carpet is dirty and smelly. Tv is old. Channel is ok but only local no movie channel. 3. The aircond is very slow to cold your room because it is old. 4. The power plug is not beside your bed. It is at tv which is far because the room is so big and spacious. 5. My room had a cockroach and had to call front desk to spray at it. 6. Toilet is small and the shower will spray at walls because it is placed high. 7. No swimming pool. 8. The breakfast is not what you expected. They only served fried rice, fried mee, porridge, sambal, lontong, mee celup, bread, cereal, coffe n tea, orange and guava juice and a cook making egg. But the cook said she cannot make scrambled eggs because the hotel doesn’t allow it. Fried rice ok. The food is boring if you ask me. 9. Staff is quiet and some are friendly. Doing their own thing. The good: 1. Room is big n spacious. Have coffee round table n chairs. 2. Got iron n iron board but maybe not all rooms. Got wardrobe. 3. All government servants love to stay at this hotel. They play golf. Good for hotel. I sincerely ask you to stay away from this hotel. Spend at other good hotel

Ok.. We are just not that happy with breakfast services. We came at 9.30 am,, 1/2 half an hour bfore breakfast end, there are no longer food and so many dirty dishes not picked . Very small entrance to walk due to too many tables and chairs at small rooms. There are another room not open. Perhaps to be well planned, since this is a long festival public holidays. Foods are tasteless. Nothing is good and daily repeat. We got bored for the next following breakfast.. Bad chef and bad staff for breakfast time

Should close this hotel

No fridge, no swimming pool, asked for 2 single beds but got 1 double bed.