Pensão Sao João da Praça

Really clean, pleasant room in a great area of Lisbon (in my opinion the most beautiful area of Lisbon). Staff were very helpful even though i dont speak Portugese. Only downside is it can be noisy at night and first thing in the morning, coming from outside on the streets (diners ouside talking, glass bottle bins being collected, etc).

Great place to stay. Pretty basic but in a great part of town. Get past the receptionist and make her smile You on a good one. Lots of restaurants and bars.

Good location, the bathroom is disappointing. The cost of the private room is too expensive for what it offers.

Extremely decent value accommodation in a traditional five storey Lisbon building. The welcome was warm and genuine.

It was pretty good should of had a elevator

Hostess is very nice and lovable

Depends on who's working the desk...I only say that because the help I received when my phone was stolen (!) was a make or break situation. I thought Christine was awesome - so friendly, speaks 4 languages, and works most of the time. However, she told me that I couldn't use the phone because it only accepted incoming calls. She did not offer the hotel computer, despite seeing tears down my face and cracks in my voice, desperately trying to keep my sanity together. All I needed was to call/email to shut off my phone. Imagine being in a country alone, not knowing the language, and no access to the tools needed to fix a problem. However, it was Daniel/Fatima, the morning team, that came through for me! I told him the same predicament the next morning and Daniel hands over the desk phone. Wait, the phone that only accepts incoming calls? After I called the phone company to report/suspend the phone, it was Fatima that let me use the computer to contact my friends in Spain that I was supposed to meet later that day. Forever grateful! The rooms and bathrooms were clean, the place was quiet, but the breakfast was lackluster. Often times the breakfast wasn't ready by 8am. I'm not that demanding but the only offer was hard bread, coffee (hot milk for it and the stale frosted flakes), butter, jelly, and cheese wedges. I would make a butter and jelly sandwich and then pack another for later.

I have waited several days since return before completing review to let my anger subside. We booked about eight weeks before departure. I was slightly surprised to find just one nights money being taken on my card in advance, but didn't think much more about it.. When we arrived we went to pay the balance and I presented my card. "Oh the machine is not working this afternoon because of the weather, you will have to pay cash". I demurred but it was clear that they would only accept cash, I was even told where the cash machine was. I have a lot of experience of judging people from my career and it was clear to me that this was a scenario played out at every opportunity. It means of course that the hotel avoids the charge they pay on card payments. It also means if like us you budget carefully in terms of Euros bought in advance that you have to pay another currency exchange charge to pay the hotel in cash. I was angry be cause I do not like being taken for a fool. In addition, the manner of the lady working on reception both my wife and I found immensely irritating. If it is cash only then this should advertised in advance. If cards are accepted (there is a cards accepted sign up near reception) then this should honoured even if prices are raised by a few %to cover it.. Location is very good for access to the city but property is old and our room was OK but the bathroom needs upgrading. Also property is above cafes and there is no sign downstairs showing the entrance

Other than the location, the hotel is very much to our disappointment. The hotel room is in need of replacement of shower stall as one of the door missing for whatever reason and a shower curtain was put in place to do the job and yet the rings for the curtain was not meant for the shower stall railing rendering it useless. The room door knob fell off the door and the knob inside the room was nowhere to be found. The chair in the room was basically no cushion to sit on though the upholstering was there. You are sitting on the sides of the chair giving you a feeling sitting on a toilet bowl seat but a lot more uncomfortable. There is also no provision of cups in the bathroom to brush your teeth. On request we were given a plastic wine glass. There is also no shampoo available.

Une pension "à l'ancienne" style Paris 1950. Discrète (pas d'enseigne très visible. Mais très bon accueil, très serviables. Chambres "dans leur jus" mais très propres. Assez calme (fado dans petit restaurant donnant sous la fenêtre côté cour, mais se terminant à une heure raisonnable .Et en fait, fado gratuit: nous avons entendu une très bonne chanteuse sans savoir son nom). Situation exceptionnelle au pied de la cathédrale. Tout très proche dans cet incroyable quartier de l'Alfama. Innombrables cafés de tout type dans les environs proches: du plus branché alternatif au plus familial. Nous recommandons à tout point de vue. J'allais oublier la vue sur la ville basse et le Tage!