Trevi Collection Dependance

I enjoyed the hotel. It was close to all the main attractions and reataturants. I would stay at the Trevor Collection again.

The location of the Trevi Dependance hotel is different from where you go to check-in. This was a bit confusing; however, there was a sign on the door pointing us back to where we needed to go to check-in. Upon check-in, we were told that we had been upgraded from the Dependance to the hotel that was connected to where we check-in. Therefore, this review relates to the Trevi Collection Hotel. Overall, the location was great and the service was good. I didn't really like that the front desk controls the thermostat in the rooms making it necessary to call the desk to make any changes. We also got some push back when we asked to make the room cooler, but they did agree after some haggling (we asked for it to be put on 20 C; they eventually agreed to 21 C). Also, the bathroom was a bit dusty. We didn't have the breakfast so I can't speak to that. There was some painting and work being done to the property while we were there, but it was not an issue. The bed was not very comfortable in my opinion. The WI-FI was weak. Overall, great location, but as is typical in Europe, the rooms were small and a bit less comfortable than standard.

Staff was great, super friendly and helpful. Great location. Breakfast was ok, not great. Overall great place to stay and would go again.

Modern hotel with nice bed plus comfort. Great location walking distance to fountain Trevi

DO NOT STAY AT THIS HOTEL!! My children and I arrived late at night. We were walked across the street to a building that wasn't part of the hotel that had paint peeling and hanging off of the walls and ceiling. We were taken up to the 1st floor to a long hall with doors on one side. Our room looked like an office that had been converted into a makeshift hotel room. There were 2 beds - nothing like the pictures on the internet. The smaller bed was merely a rollaway bed. The room was hot and could not control the heat. The paint was peeling off of the walls. There was water leaking. It was too late in the night to find somewhere else to stay. We ended up staying the night and got up to leave the next day. The front desk woman was rude and told us that we had to stay the entire time. That she would not refund our money. She told us that she would move us into the main building. About that time, another couple that was staying in the main building was telling the front desk that they were leaving, too. They had water pouring out of the ceiling - through their electrical lights. I am fighting having to pay for this room.