Trevi Collection Dependance

Staff was great, super friendly and helpful. Great location. Breakfast was ok, not great. Overall great place to stay and would go again.

Modern hotel with nice bed plus comfort. Great location walking distance to fountain Trevi

DO NOT STAY AT THIS HOTEL!! My children and I arrived late at night. We were walked across the street to a building that wasn't part of the hotel that had paint peeling and hanging off of the walls and ceiling. We were taken up to the 1st floor to a long hall with doors on one side. Our room looked like an office that had been converted into a makeshift hotel room. There were 2 beds - nothing like the pictures on the internet. The smaller bed was merely a rollaway bed. The room was hot and could not control the heat. The paint was peeling off of the walls. There was water leaking. It was too late in the night to find somewhere else to stay. We ended up staying the night and got up to leave the next day. The front desk woman was rude and told us that we had to stay the entire time. That she would not refund our money. She told us that she would move us into the main building. About that time, another couple that was staying in the main building was telling the front desk that they were leaving, too. They had water pouring out of the ceiling - through their electrical lights. I am fighting having to pay for this room.

The Spanish Art Hotel offers large rooms that are clean and well taken care of. Teh neighborhood is close to multiple attractions, shopping, the Metro, and restaurants. However the staff was very indifferent, the wifi didn't work in our room, the response was yes sometimes it does doesn't,no effort to try and resolve the issue, the air conditioning master control is at the front desk, be advised that you may have to remind the front desk personnel to turn it on so the room will cool down, there is a entry light that comes on as you enter the room, our first night we couldn't turn it off, we pulled out the card that allows the lights to come on in the room and that worked except for the flashing blue light that highlights where the room card is to be inserted. After speaking with the front desk employee, we returned to find that issue was now solved. Again attitude is everything and sadly the front desk employees had seemingly a careless attitude.

The hotel was a 15 minute walk from the train station and in an ideal location for exploring the city, felt like we were right in the heart of things and everything was in walking distance. Hotel is only small but perfect for a two night stay and this helped the staff be very attentive to each and every guest, they couldn't help us enough! We stayed in the main building and so the room was exactly as per the photos so we were very pleased. It was clean, comfortable and spacious and despite being on a busy main road very quite on an evening. Free wifi was the best we had experienced on a city break! Only negative I can think of at a push is that there was no bar but there's so many in the vicinity it wasn't an issue.