United Lodge Hotel & Apartments

The staff is very kind. It is a cosy and friendly place. Just some little problems in the room like the wardrobe's door was not completely fixed.

I liked the close proximity to transport links and location;reception staff very friendly and polite;the room was well equipt..on the other side the wall seemed to need of a plasterer& decorator

Friendly staff, very helpful and kind Enjoyed visit

very nice place and convenient for pubblic transport, quiet area, kind and present staff.

Always a pleasure to stay at such a well run establishment. Friendly and very helpful staff at all times.

Hotels.com should immediately stop representing this shocking place! We arrived only to be told our room was no longer available due to maintenance. The guy on the desk couldn’t give a toss and made no attempts to contact me in advance. His offer to relocate us to their sister hotel wasn’t acceptable due to the distance and travel time as we were already late for our event. We had to get ready in the car and find alternative accomafation at double the cost otherwise we’d have missed our event completely. We finally arrived at the event 2 hours late! Trip advisor reviews show that this is a regular occurrence. The place clearly has no idea of what customer service is and regularly ruins people’s weekends!

Excellent service. Let me check out an hour later. Very friendly service and was close to the underground for travel.

The room was tiny and not deluxe. The shower temperature oscillated between too hot and OK.

Studio room had everything i needed, comfy enough bed, the service was great, the toiletries well-stocked; the food was hit or miss: espresso/americano drinks/ orange juice were great; food that i enjoyed: pasta of the day with a greek salad and the full english breakfast. I ordered the "italian pizza" comparable to a cheap frozen pizza and it was a bit over-cooked. Every day the kitchen would make fresh crossaints, always smelled amazing by the room. The courtyard would have been a lovely place to take breakfast, if you feel so inclined. Also the hotel did a decent job of stocking snacks and beverages in the fridge.Would stay again.

Friendly, helpful staff, nice room and fine facilities. Toilets a bit tricky to find, but otherwise perfectly good.