Wenceslas Square Hotel

windows didnt open location of room not very good as we wasnt in main building no telephone in room

Great location and friendly staff and management.

Recommend a lift up to rooms 300-302 as it is too many stairs to be up and down alot. The lighting in the stairs goes out half way when walking up the stairs, this is dangerous.

Well it was a surprise trip for my partners birthday, i had pre-arranged for a bottle of wine to be placed into the room. This never came. We were originally checked into a grotty room with 4 single beds despite booking a double bed, so we had to get a room move. Which was made out to be a bigger deal then it was. Shower went cold after 5 minutes 3 days in a row. Roof terrace was nice but small with poor drink selection. I come from hotel maintenance in Hilton so understand the difficulties hotel employees go through to keep rooks nice. But just a lick of paint would do a lot to this place. Also the lack of an apology when i raised the issue regarding the wine which never arrived for my girlfriends birthday left a very sour taste.

Nice and friendly staff with that very generous upgraded us since the rooms we wished for were occupied. We got nice rooms with a shared balcony with panorama view towards the city center!