Onsen Papawaqa

1. The hotel driveway was nice and the staffs were polite and welcoming. 2. The hotel compound and the facing of the rooms were nice. 3. Our room was beside the meeting room and it got noisy when they loitered outside the meeting room or walking passed. 4. The lighting of the room was very dim and we often turn on our handphone light to look for things in our luggages. 5. The room looked clean on the surface but it was not. The was a cockroach on the platform bed and we realised both of us had insect/bed bites on our legs and hands the next day. 6. The room was poorly designed and not functional. We had to take a big step up to the platform bed and a big step down to use the basin. From the basin, we had to take a step up and a step down to use the WC. Imagine how many times we had to do that in a day. 7. There wasn’t even enough place to put the hand soap, cups to brush teeth on the basin area so it was placed on the floor when we check-in. 8. The restaurant served good famous local food but the design of the restaurant was a flaw. We had to climb stairs to get to the food area and down to your dining table. We witnessed a child tripped and fell on the stairs and broke the plate. 9. This hotel is not child and elderly friendly.

unique location and property best place to disconnect and relax beautiful water stream in the back and super views of the mountains

the hotel looks a bit old comparing with the picture. The breakfast and the dinner was just normal. I prefer to eat out instead

Rooms were not made up, forgot room service order.

No better quiet place to unwind and relax. Mostly full of older people

The hotel is about 1 1/2 hour drive from Taichung, setting in a very quiet but beautiful area. It will be more convenient if you self drive or have a catered car. There are strawberries picking and nice scenery lookout nearby. Our room have an outdoor onsen, good size for family of 4, my kids enjoyed soaking so much. The hotel uses branded amenities which is a plus for the ladies. The public onsen area has a nice view, with hot and cold spring pools. There is a drinking bar providing complimentary hot (ginger tea) and cold beverages. And guests required to wear swim cap or shower cap at the outdoor onsen. Staff are very attentive and friendly. They featured local delicacies at breakfast, however choices are limited. My family enjoyed the 2 nights stay, feeling relax and refresh.

Amazing! Everything about this hotel was fabulous.

員工服務態度極佳，一直都很有禮貌和熱心，周遭環境優美，泰安觀止各項設施都很不錯，餐點也很具特色好吃，很願意再訪

隔音不好，晚上居然有沖水聲等噪音，實在很難想像是這種價位的住宿品質

Good