Bartolomeo Best River Resort

Dissappointing experience, staff have all turned over, and new staff have soviet mentality, very little customer service, very little thought into their job which they need to be reminded is HOSPITALITY. This is a resort style hotel, amenities OK, old, in need of refurbishment, but good value for what it is. But if you want a stay where you are treated as a guest, find another hotel

Great place but they don’t go out of their way to make you happy

Rooms are clean. Service poor. Restaurant separate from rooms.

Great resort style hotel. Big spacious rooms, on-site restaurants, parking and club. Awesome in spring/summer, quiet, relaxed and secluded in winter

rooms are not cleaned every day, the problem of washing clothes (the hotel does not operate laundry), the room has a faulty jacuzzi (deluxe rooms are more expensive with a jacuzzi), very poor service (if you ordering water you can wait one hour)

No gym, no pool ( just inn summer ). Restaurant can`t send your bills to the reception

Good resort style hotel, with onsite everything. Good locatiin on river

Was put in much smaller room then I had reserved, they did move me to a bigger room yet still not as big as reserved. Then when I was ready to check out was given a bill of, in American dollars, $157. Gotta pay it or you can’t leave the country. Also the pool was disgustingly dirty, no place on property to rent any watercraft. Not at all what was described and very disappointed. I don’t recommend this property Peace & Love

The room was not serviced for three days when I asked for clean towels. There were ants everywhere from the shower base to the dining room table. No thermostat to control the room temperature. Not as good quality and comfort as the smaller unit I stayed in last October. Not allowed to take videos at the resort, not even the river.

I had an enjoyable stay. The staff was very curtious and helped me out when needing local transportation. I would definitely stay again