Emersia Hotel & Resort

The customer service was excellent and location is strategic.

Best hotel I have been at, staff are really friendly and the service is second to none and the food at the hotel is brilliant, would highly recommend using this hotel, will defiantly be going back there againagain

First impression was of a good elevated location complimented by nice view of a bay when dining at the restaurant. Quite clean rooms with relatively clean bathroom, and linens, comfortable beds, but WiFi was a bit erratic. Tv channels and picture quality needs improvements. Sleep experience was excellent as the A/C worked well. Dining/buffet breakfast was quite delectable - buffet breakfast was quite varied but the cold food was a letdown. The food warmers should have been on throughout. The pool and gym were of good standard though the view from the gym could have been better. Overall, it was the excellent friendly attitude of the staff that would separate the Emersia from similar starred establishments. From the front desk where you are greeted with smiles from ms Setia, Hendro, Dwi, Rudi, and special mention to the very courteous Dinda; to the servers at the breakfast buffet. Also extremely helpful was the tall, young and boyish looking bellboy ( forgot his name ) who showed us the different rooms in addition to helping out reservations, to opening car doors. I tried out their executive room for 1 night, went to the Desa for 1 night, and being impressed with the Emersia, returned and booked 2 additional rooms.

Strange noise came from the fan so loud we couldnt sleep.

Met all expectations. Good sea view.

Hotel bersih dan breakfast yang lumayan banyak menu pilihan

Hotel bagus, pelayanan menyenangkan