The Chaya Resort And Spa Chiang Mai

Perfect Hotel to stay in Chiang Mai ... will be back

I extended my stay 2 times because it was really nice here. The staff was soooo friendly and helpful. It was a pleasure to stay. Thanks

Our rooms were right under the rim of the swimming pool. No view what so ever. The rooms are very humid and moist which tigger our allergy. The staffs service (ballista) are very slow and non responsive. The location of the hotel is also not exactly on Niman rd (but close enough).

The facility was a bit dated. The room was as it shows in the picture and very nice. Unfortunately, there is incredibly loud noise from the constant splashing of the infinity pool - the overflow was right outside the lower rooms. The staff was very kind and courteous.

This place is really up and down. The staff is very polite and the room was nice. But I was frustrated several times. I ordered a burger and asked for Chang beer. "Large or small"?". Large. He comes back and says they are out of large. OK, small. He comes back and says they are out of small as well (why did he not know that when he saw they had no large?). Fine, bring me a Tiger. He shows up with a.Leo, the only beer at the bar, apparently. Later that evening I looked at the bar menu and asked for a Jack Daniels. No Jack Daniels. OK..Jim Beam. No Jim Beam. Watching this "bartender" looking through the bottles and looking at vermouth and Medori it was obvious he had no idea what he was doing. Some of their pricing was just gauling. They have a spa that charges five times the average for a massage. I have been to several high end resorts in Thailand and they tend to be more expensive than massage parlora on the street. But none charged such outrageous prices as Chaya. I asked if I could get a late check-out and was told there would be an extra charge. In five decades of international travel I have never been asked to pay for a late check-out. The hot water in my room dribbled. It took almost 30 minutes to fill the tub for a soak. Finally, the resort is surrounded by modest single family homes very close to the guest rooms. Some of these homes have roosters, who started crowing at 5 AM. I will not stay there again.

Nice property, friendly and helpful staff. Upkeep could be a little better. I would say this is a 4 Star Hotel, not a 5 star.

Bed was comfortable and room was quite. Staff was very friendly and helpful.

There was nothing to complain about the staff was excellent we were very happy with everything

2 minutes from CNX airport (quite a busy regional hub) and on the flight path so constant jet wash 20 hours a day. Good luck trying to sleep between 1 and 5 am as the neighbourhood dogs yap and fight until the roosters start up. Concrete buildings amplify every sound. Pool is quite small and surrounded by astroturf. But the best bit was our concrete cell of a room below pool level and lit by a single non opening window looking out at the concrete wall if the pool! Eclectic mix of concrete figurines are a bit odd, but the whole place is psychotically surreal. Staff are far from obliging, the manageress, Baw, was unavailable to even speak with us when we checked in but deigned to speak with us next day, refused to discount a room upgrade which we ended up paying 50% of the total cost of the booking for. Breakfast is perfunctory and poor service, so coffee is cold by time it reaches you. Left a pair of socks in the room upon check out to see if staff would inform us when they checked if the minibar used or not. Unsurprisingly they did not. Stay here at your peril, and bring earplugs if you intend sleeping. Or there are countless better places

Breakfast does not have so much choice. Don't refill when the food is finished