Riad Zaitouna Chaouen

The location was excellent if you want to stay in the heart of the Medina. The staff was helpful when asked. The amenities adequate.

Clean property with beautiful views from the rooftop terrace, good beds, polite staff. Difficult to find in the medina. Rooftop breakfast swarmed by bees. All three days, the bedroom had a faint sewer smell,and the toilet leaked. Close quarters, so it was noisy at times, from inside guests and outside arguments in the medina.

The only thing good about our stay was the location. Otherwise I would pay extra and go elsewhere. Room was way too small. The only way to get into bed was to climb into it from bottome. No room for bedside tables. Bathroom smelt and was tiny.

The description says the room comes with amenities like soap or shampoo but our room did not have any. The AC worked but wouldn’t change in power like low or high. It just stayed on high

I liked the location and the cleanliness. The service from most of the staff was terrible. Bad attitudes, no follow-through. One lady however, went above and beyond to make up for her co-workers. We needed to leave early the next morning and she left out breakfast for us for our journey even though breakfast didn't technically begin until 8:30AM. She also brought us an extra sheet when we asked her after hours went by and her coworker said he would o it and sat on his phone instead in the lobby.

I do not understand all the hype about the Riads in Morocco. They all have no elevators which is hard with luggage, they lock their outside doors which makes it hard for customers to come back for a break during the day and all of them have bad plumbing, in all the Riads I stayed in in Morocco ( total 3) the showers did not drain, one of the room almost flooded. I would stay in a regular hotel if I have to go again

The place felt cramped. Hard to sleep at night, kids making noise in the streets until 1 or 2 am.

Shower not clean. Toilet broken. Water burning or very cold, nothing in the middle. Very basic. Unfortunately not many great hotels in chefchaouan.

Spent a couple days in Chefchaouen. Lovely, relaxing city. Comfortable hotel

The hotel is located right in the heart of the old city of Chefchuen, which means you can't get to it by car, you have to park outside the gates of the city and walk in to the hotel. Our advice is to park in the top gate, 'Bab AL Mahrouk' and walk downhill to the hotel, this gate is also quite and you don't have to deal with the crazy touts found around the main gate. The hotel is cute, nice, room is spacious, and the breakfast and service were great. If you want to spend the night in the old town this is definitely a good choice although you need to be aware that it will get noisy once daytime starts and because of its proximity to a mosque, you will be waken up at dawn by call to prayer. Recommended.