dusitD2 kenz Hotel Dubai

The hotel overall is nice, the room a good size and quiet. A few things that weren't too nice was that the water didn't go down the drain when we took a shower, so the bathroom became a swimming pool, and there was only 1 towel for the two of us. Breakfast was Ok, but they only had white bread, no whole grain, and I got some weird gooey stuff when I asked for muesli.

The Dusit is always a popular city choice for me but on this occasion I was a little disappointed. I requested a king bed and was assured this is what was in the room. Unfortunately, the "king" was two single beds pushed together, which I didn't want but opted to put up with. Sadly, it was difficult to get a good night's sleep and kept waking up in the opening crevice between the two :-) Also the bathroom really needs to be better lit - far too dark for shaving - while the shower did not drain well leaving cold pools of water in the walk in shower area. Small points and my only disappointments from several stays in the hotel. The staff are great, while the cafe/restaurant on the ground floor is a cool place to chill.

Great price and good location Clean and quiet

Amazing experience as usual , super comfortable rooms and amazing stuff. Food needs lots of improvement though.

Everyth

Rooms are big and clean. Service is good as well..

Pros: The bed was super comfortable. Room was pretty clean. Room service was fairly quick. Sound proofing was either really good or there were not many people in the hotel due to COVID Cons: 1. I had to go all the way back to my house and get my Passport as my Emirates ID had expired (government announced extended validity till 2021). I had used the same ID in a 5 star hotel with no problems 1 week prior to this. 2. Unfortunately they could not accommodate a second person midway through the trip (I was solo initially) despite other hotels accommodating the same with no issues. 3. Food was below average from room service. 4. The room seemed to smell of cigarette smoke despite all rooms being non-smoking rooms.

calm and ambient, attentive service, although room could have been cleaned a bit more thoroughly (crumbs by the kettle werent cleaned up at all during entire stay, kleenex/vanity kits not replenished) the cleaners were pleasant and responsive to requests. Food quality through room service or at restaurant is not great, and descriptions on menu are misleading so dont expect to get exactly what you ordered, but you will get a variation of it ('saffron rice' is tasteless and colored yellow with food coloring.. 'half chicken' is a breast sliced into 4 pieces, eggs with beetroot labneh means the labneh is not actually there to eat but a smidgen of it is painted onto the plate for color - not enough for a bite)... I could go on about my disappointments about food. The beds were fine... firm. Pillows could be fluffier. The water pressure in the shower is good. Overall pleasant property where nobody bothers you and its quiet and comfortable enough. Good value for money.

This is the third time I stay at this hotel and I always leave happy! Their staff are very friendly, professional and help in any way they can. The room is clean, comfortable and the bed is very comfortable. I asked them several times for extra water bottles and shampoo...etc and they always brings them fast with a smile. I would certainly stay at this hotel again!